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Is three company?
All eyes are on Alberta’s move to streamline the number of approved electronic medical records vendors and adopt a centrally hosted application service provider model. On July 25, two months after closing a formal request for proposals, Alberta Health and Wellness announced it had short-listed its number of vendors from eleven to three, with even further evaluation and possible reduction over the next few months. Physicians will be able to maintain their existing providers and funding until the current provincial agreement expires in March 2011, unless they choose to migrate to an approved vendor earlier.  READ MORE

2009 IT resource guide for physicians
Our annual IT resource guide: Names, numbers and addresses for the top suppliers of clinical systems, business solutions and more. READ MORE

Editor’s note: A DEW line for the flu.
News: CMA’s Asklepios is a doctor’s lounge, virtually; Vivosonic makes wireless waves with Integrity.
Epson wireless printer Workforce 600; Microsoft HealthVault; Panasonic Toughbook designed for clinicians; NTI Backup Now 5; New device combines ultrasound with CT, MR.
Scope: Don’t doctors and patients want the same thing? By Kevin J. Leonard




Is three company?

Alberta prunes approved EMR vendor list in controversial changes to POSP.

By Saul Chernos

All eyes are on Alberta’s move to streamline the number of approved electronic medical records vendors and adopt a centrally hosted application service provider model.

On July 25, two months after closing a formal request for proposals, Alberta Health and Wellness announced it had short-listed its number of vendors from eleven to three, with even further evaluation and possible reduction over the next few months. Physicians will be able to maintain their existing providers and funding until the current provincial agreement expires in March 2011, unless they choose to migrate to an approved vendor earlier. However, some doctors say they’re happy with their current systems, and a few fairly substantial EMR providers say that, by restricting choice, the government is hindering innovation and investment.

Dr. James McDonald has worked at the same northeast Edmonton clinic since 1973, yet he faces his second moving day in two years thanks to the decision to streamline. The solo general practitioner chose Purkinje when the Alberta Physician Office System Program was established and government funding became available seven years ago. Five years later, when Purkinje was dropped from POSP’s updated vendor conformance and usability requirements, McDonald migrated to Nightingale. Now, with Nightingale and many of its competitors suddenly de-listed, McDonald is wondering what comes next and who will pay for transferring records.

“I’m a small clinic, open three days a week, and I see 100 patients (during this time),” McDonald says. “I’m at the extreme end of a solo practice in terms of numbers. A clinic my size can’t handle thousands of dollars in computer-related costs. Who’s going to be responsible for importing all the records from Nightingale and the other groups onto the new system?”

What doctors like McDonald are facing has some history. POSP, which is overseeing the rationalization, was established in 2001 by Alberta Health and Wellness, the Alberta Medical Association, and Alberta’s regional health authorities. POSP director David Ulis says that, in 2007, as part of ongoing, routine negotiations, the partners agreed to select up to three vendors through an RFP and to undergo a dramatic change in the technical and functional requirements and capabilities. “It takes a lot more time to work with multiple players to deliver fully integrated interoperable solutions,” Ulis says. “There’s just too many different people with too many different agendas doing too many different things. That was the message around our table.”

Med-Access, Practice Solutions and Wolf Medical met the RFP criteria and have since signed master services agreements to reflect commitments required under the RFP, and they’re currently undergoing conformance testing to assure POSP they can keep their promises. At more than 500 pages, the RFP demands an ASP model and a fully-integrated system that includes hardware and software, connectivity from the data centre to the physician’s office, an extra connection to reduce the likelihood of disruption, 24-hour telephone support, automatic back-up, privacy measures, data archiving for physicians who retire, guarantees of system availability, and a renewable five-year warranty on service and maintenance – all factors which spurred the winning EMR vendors to create consortia with subcontractors for internet, data hosting and other services.

“It encompasses every facet of the EMR,” Ulis says. “Physicians have made it very clear they’re tired of being IT techies and managing servers and connectivity. We wanted to make sure there was none of this situation we have all faced where the hardware guys say it’s the software and the software guys say it’s the connectivity. This isn’t just a rationalisation in the number of vendors, it’s a complete redo of the solution for an end-to-end, turnkey system. If there’s a problem, doctors have just one throat to choke.”

Alberta Medical Association president Dr. Noel Grisdale says a three-vendor, hosted system will prove cost-effective, manageable and able to help doctors meet increasingly complex needs. “If you have too many systems, there’s the potential some will fall off or be unable to meet and maintain the requirements. We want to make sure we have systems that work for our physicians so they can provide good quality care.”

Grisdale says he understands many early EMR adopters will need to change vendors in order to retain technology funding, so he wants the government to support physicians financially through the process. “It’s difficult for physicians to transition from one EMR to another. Physicians haven’t necessarily chosen to make that change, so the burden needs to be supported.”

At POSP, David Ulis says plans call for full assistance and funding for doctor migrations. “We’re currently working with physician groups to do requirement studies so they’re well-positioned to go to the vendors, tell them their requirements, and see who’s going to do the best job of meeting those requirements.”

As for funding, physicians can expect the same formula that’s currently in place, with POSP covering 70 percent of technology costs and physicians covering 30 percent. However, Ulis says POSP will take a more hands-on approach, with eligible costs and levels of service carefully defined and payment depending on government terms being met. Whereas physicians and clinics are currently reimbursed for expenditures, they will now receive an invoice, sign off if they’re satisfied with the service, pay their share, and then POSP will pay the vendor the remainder.

“It simplifies the payment process,” Ulis says. “It also says if we have dissatisfied physicians we don’t pay. In the past, some vendors did a very good job delivering service in urban areas but not in more rural areas. We’re requiring a consistent process in all areas of the province, and we will have the ability to hold back all funding until they’ve fixed any problems.”

Dr. Brendan Byrne, president of Wolf Medical Systems, says he knew his company would need partners in order to meet the specifications. “They were looking for enterprise capabilities, and none of the EMR companies can provide these on their own,” Byrne says. “The old market was like EMR 1.0, where doctors pick software on the basis of its features and then piece together the rest of the technology. Now, they’re not just choosing software, they’re choosing a total solution.”

Byrne is confident about system availability and other service issues because his company has included flow-through clauses in all of its agreements, transferring penalties and other consequences to subcontractors should disruptions occur. Partners include Telus, which will provide data centre hosting, a private wide area network and a help desk, and Calgary-based Sebo Systems, which will supply a card-based thin-client system from Sun Microsystems as part of an overall network architecture and integration package. One option will allow physicians to connect to the data centre server by simply swiping a smart-card. “They won’t have to log in or out every time they move from room to room,” Byrne says.

Among the vendors POSP didn’t select is Clinicare, which is based in Calgary, and is one of Canada’s largest EMR providers. President and CEO Dennis Niebergal says his company teamed up with at least one service partner and already had existing partnerships and capabilities, including a data centre. “We’ve been ASP-approved in Alberta since Alberta first required it,” he says. “We’re both local and ASP-certified, and we’ve also got it running for British Columbia.”

By limiting the number of players, Niebergal says, the government will reduce competition, innovation and investment in the province. Under the earlier system, he explains, vendors helped define the specifications of what an EMR should do. “We believe you get a better solution that way because you have the vendors collaborating. All the stakeholders work together and then the vendors individually perform the conformance testing and then compete on an open market.”

While POSP is reducing the number of vendors to three and moving exclusively to ASP, other provinces are more varied in their offerings. Ontario MD funds 15 vendors but limits the ASP side to three because they’re hosted through a single secure site. CEO Brian Forster says both clinic-hosted and ASP models must generally meet the same criteria, yet he sees ASP winning out as physician comfort with the hosted model increases. “It’s easier to maintain and propagate updates,” Forster says, adding there are no plans at this time to reduce in the way Alberta has. “One of the issues Alberta faces right now is data migration, and they have a fairly extensive support plan to move to the three they’ve chosen. We need to watch their experience and see what happens.” Forster adds that seven Ontario vendors hold 94 percent of the market, with a few having no users at all. “Some of these vendors may decide that it’s just not worth the continued development unless they gain market-share.”

One significant Alberta player, Jonoke Software Development, did not submit a proposal. Even though the company is based in Edmonton and has invested time and money into building its business in the province, president Jody Bevan says he did not want to guarantee system availability, which he sees as outside his control. He also questions the relative power large internet providers seem to have over the process. “Only certain internet providers can provide the kind of service that was required. If vendors decide not to work with the internet provider – well, essentially the internet providers were making the decisions as to who would be the successful vendors.”

Vince DiNinno, a family physician in Medicine Hat, says his six-doctor clinic has used Jonoke since 1994 and has no intention of switching, even if it means losing funding. “Government funding should be the last consideration in choosing an EMR,” says DiNinno, who does some volunteer consulting and development work for Jonoke and owns 10 percent of the company.

DiNinno says he would prefer the government enhance the flow of data from lab and diagnostic imaging reports and electronic prescriptions, which currently reside in hospital and laboratory databases, and make them accessible through the EMR. “It makes all the sense in the world to consolidate this data into one repository with a standardized, well published structure to facilitate data uploading and retrieval. But, rather than addressing this obvious problem, the RFP has been directed at trying to change the computer systems that sit in physicians offices.”

Ulis, meanwhile, says the RFP specifies that EMR providers must be fully interoperable with these outside data providers, through the provincial Pharmaceutical Information Network. “That’s all included,” he explains. “The vendors had to demonstrate they have the technical capability to access those databases and pull that information into the medical record.”

Ultimately, Ulis believes the new funding plan will encourage innovation and investment because the active players will have a fair chance at a significant enough market-share to make such efforts worthwhile. He adds that the new system will also be cheaper in the long run. “It will cost 20 to 25 percent less (than it does currently, per doctor),” Ulis says, adding that the RFP includes a funding cap. “We’re getting vastly more for a lot less money.”  •



2009 IT resource guide for physicians

ABELSoft Corporation
3310 South Service Road
Burlington ON L7N 3M6
T: 800-267-ABEL (2235) F: 866-337-5558
Web: www.ABELSoft.com
ABELSoft, a Microsoft Gold Partner, offers ABELMed CMS/EMR, a complete, cost-effective EMR/Practice Management solution that increases practice efficiency, reduces paperwork and adapts to individual workflows. We offer 24/7/365 telephone support with live answering during our business hours. We also offer bottom line enhancing Uninsured (ABELBill) and Preventive Care (ABELCare) services.

Apple Inc.
7495 Birchmount Road
Markham ON L3R 5G2
T: 905-513-5697 F: 905-513-5697
Web: http://www.apple.com/science/medicine/
There’s a Mac solution for you. Whether you’re a physician concerned about implementing an EMR and adhering to privacy requirements, a dentist who needs to integrate charting with digital radiography solutions, or a chiropractor automating a practice, you’ll find the software you need on the Mac.

Bell Canada Centre for Healthcare Innovation
9133 Leslie Street, Suite 110
Richmond Hill ON L4B 4N1
T: 416-427-3362
Contact: John Anders
Web: www.bell.ca/healthcare
The Bell Centre for Healthcare Innovation provides applications, equipment, business and IT consulting, integration, and infrastructure support services in four critical segments of healthcare: Access to and delivery of healthcare information; Creating opportunities to improve efficiency; Enabling ongoing improvements to quality of care and patient safety; and Establishing and maintaining a flexible and reliable ICT infrastructure.

404-1168 Hamilton Street
Vancouver BC V6B 2S2
T: 604-249-4443 F: 866-248-9610
Contact: Mark Douglas
Web: www.canadianemr.ca
CanadianEMR is a free national resource for Canadian physicians, medical office staff and system planners on Electronic Medical Records. CanadianEMR provides a wide range of information services including audio podcasts, a national EMR comparison and rating system, a directory of products and services to support EMR practices, a job posting service and an expert blog that allows users of EMR systems to share experiences.

Canadian Pharmacists Association
1785 Alta Vista Drive
Ottawa ON K1G 3Y6
T: 800-917-9489 or 613-523-7877
Contact: Michel Gaudette
Web: www.pharmacists.ca/e-CPS and www.pharmacists.ca/e-Therapeutics
e-CPS and e-Therapeutics+ are part of the next generation of electronic resources for physicians. Available online, CPhA’s e-products are what every practice deserves. Based on CPhA’s CPS, e-CPS is an indispensable source for current Canadian drug information. e-Therapeutics+ is a centralized resource for disease state management providing the full power of e-CPS along with evidence-based therapeutic information and more.

Cerner Corporation
800 Commissioners Road E
London ON N6A 4G5
T: 519-685-8499
Contact: Graeme Somerville, Sales Mgr.
Web: www.cerner.ca
Cerner Corp. is taking the paper chart out of healthcare, eliminating error, variance and waste in the care process. With more than 6,000 clients worldwide, Cerner is the leading supplier of healthcare information technology.

Christie Group Ltd.
516 Rue du Parc
St-Eustache QC J7R 5B2
T: 800-361-8750 F: 450-472-0413
Web: www.christiegrp.com
Christie Group Ltd. is the exclusive distributor in Canada for FUJIFILM Corporation, a global leader in the development and manufacturing of diagnostic imaging solutions, including Synapse® PACS. With integrated web-based architecture, Synapse runs on industry standard hardware and software that integrates fully with imaging modalities, patient management and information systems and communications systems. Other products include Christie’s Neuron RIS, Fuji’s Digital Radiography (FDR) systems, Fuji’s Computed Radiography (FCR) systems, network dry laser printers, film handling and processing equipment, film and chemistry.

Cissec Corporation
516 O’Connor Drive, Suite 201
Kingston ON K7P 1N3
T: 613-389-2756 F: 613-634-2542
Contact: Justin Rimmer, Dir., Sales & Customer Relations
Web: www.cissec.com
Cissec Corporation is an information engineering firm providing custom software development, systems integration and IT consulting services for clinicians, researchers and administrators across Canada. Successful projects have included Acute Pain Service software, Canadian Association of Cardiac Rehabilitation Registry, Asthma Management and Outcomes Monitoring System and e-Screening staff entry system.

CLINICARE Corporation
300, 3553 31 Street NW
Calgary AB T2L 2K7
T: 800-563-0579 F: 403-259-2400
Contact: Brent F. Mitchell
Web: www.clinicare.com
CLINICARE is Canada’s largest provider of Electronic Medical Records (EMR) and Practice Management Applications (PMA) to group practice physicians. CLINICARE has been rated in the Top 2 by KLAS Enterprises for groups of 6-25 physicians for the past five years. CLINICARE’s advantage is that we are able to provide an EMR solution that is trusted, proven and reliable. It will help enhance patient care and drive both physician and staff productivity.

155 Gordon Baker Road, Suite 501
North York ON M2H 3N5
T: 1-800-387-5757 F: 416.758.2313
Web: www.dell.ca
Dell understands that delivering healthcare in the 21st century, is no easy task. As your healthcare IT partner, we offer a complete portfolio of advanced technology solutions. Dell can help you design and implement solutions to solve business problems, simplify IT operations and, ultimately, help improve your services.

DeltaWare Systems Inc.
90 University Avenue, Suite 300
Charlottetown PE C1A 4K9
T: 902-368-8122 F: 902-628-4660
Contact: Jennifer MacKinnon
Web: www.deltaware.com
DeltaWare helps manage the business of health, assisting healthcare providers and administrators to focus more on delivering services and less on administering them. Medigent provides functionality for Medical Practice Management, Beneficiary Management, Provider Management, Benefits Management & Assessment, Vital Events Management, and Drug Surveillance.

DOCUdavit Solutions Inc.
28 Eugene Street
Toronto ON M6B 3Z4
T: 1-888-781-9083 F: 1-866-297-9338
Contact: Sid Soil
Web: www.docudavit.com
The transition from a paper based to EMR software can be overwhelming. The additional burden and consideration of the existing back records can be too much to deal with. DOCUdavit Solutions provides a cost effective solution that takes the labour intensive job of scanning back records out of your hands. Whether you choose to scan all or a portion of your back records, we turn a task that would take months or longer into an invisible service that makes your back records available in a matter of weeks or days.

10250-176 Street
Edmonton AB T5S 1L2
T: 780-409-8277 F: 780-452-8266
Web: www.emis.ca
EMIS Inc. is one of Canada’s fastest growing EMR companies. EMIS PCS is a powerful yet intuitive, scalable and flexible solution, supporting over 39,000,000 records worldwide. In addition to a fully integrated EMR solution, EMIS PCS offers superior capability for proactive clinical monitoring, chronic disease management, and confidentiality/data sharing.

1100 Park Place, Suite 300
San Mateo CA 94403 USA
T: 650-227-1700 F: 650-227-2770 
Web: www.epocrates.com
Developer of mobile and Web-based reference and decision support tools currently used by more than 500,000 healthcare professionals to help improve patient safety and save time.

Epson Canada
3771 Victoria Park Avenue
Toronto ON M1W 3Z5
T: 416-498-9955 F: 416-498-4574
Web: www.epson.ca
Epson offers an extensive array of award-winning image capture and image output products for the consumer, business, photography and graphic arts markets. The company is also a leading supplier of value-added point-of-sale (POS) solutions for the retail market. Epson is dedicated to exceeding the vision and expectations of customers worldwide with products known for their superior quality, functionality, compactness and energy efficiency.

Fujifilm Canada Inc.
600 Suffolk Court
Mississauga ON L5R 4G4
T: 905-890-6611 F: 905-890-5235
Web: www.christiegrp.com
Fujifilm Canada Inc. is a subsidiary of Fujifilm Corporation of Tokyo, Japan, a global leader in the development and manufacturing of diagnostic imaging technologies and solutions. For information about our medical products, systems and solutions, including our world-class PACS, please see the listing in this directory for Christie Group Ltd.

Fujitsu Canada, Inc.
6975 Creditview Road, Unit 1
Mississauga ON L5N 8E9
T: 800-263-8716 F: 905-286-5997
Web: www.fujitsu.ca
Fujitsu offers a full range of document imaging and mobile Tablet PC products geared for healthcare. Our imaging scanners address needs from desktop and departmental installations to enterprise-wide production environments. The entry level Fujitsu ScanSnap converts paper documents to Adobe PDF files with one button.

Infosys Technologies Limited
1400-5140 Yonge Street
Toronto ON M2N 6L7
T: 416-224-7400 F: 416 224-7449
Contact: Paul Rummell
Web: www.infosys.com
Infosys, through its global expertise, provides improved healthcare delivery through faster innovation through its technology-enabled and cost effective healthcare solutions. We are helping leading healthcare providers around the world. Infosys provides a complete range of services by leveraging our clinical/healthcare domain expertise and strategic alliances with leading technology providers.

Island Corporation
55 Wakelin Court
Woodbridge ON L4L 2P1
T: 416-938-1110
Contact: Norm Drolet
Web: www.island.ca
Island Corporation is a healthcare focused information technology hardware and services provider. Our products include medical displays, film digitizers, dry imagers, data storage, secure networks, servers, workstations and radiology viewing applications. We offer a wide range of I.T. related professional services including data migration and disaster recovery solutions.

Logical Images
3445 Winton Place, Suite 240
Rochester NY 14623 USA
T: 585-427-2790 F: 585-273-8227
Contact: Kristy Throumoulos
Web: http://www.logicalimages.com/
Logical Images provides visual diagnostic decision support technology that integrates the world’s largest digital medical image collection with regularly updated, physician reviewed clinical information. VisualDx is the only point-care-technology to merge medical images with clinical information to build diagnosis for more than 900 visually identifiable conditions, based on patient findings.

Nightingale Informatix Corporation
3762 14th Avenue, Suite 100
Markham ON L3R 0G7
T: 905-943-2600 F: 905-415-8780
Web: www.nightingalemd.ca
Nightingale Informatix Corporation (www.nightingalemd.ca) is one of North merica’s fastest growing healthcare application service providers (ASP). Nightingale’s Internet-based Electronic Health Record (EHR), Electronic Medical Record (EMR) and practice management solutions are designed to help physicians, health centers, hospitals and other healthcare organizations more efficiently manage their operations and patient records.

Nuance Healthcare
2180 Matheson Blvd, 2nd Floor
Mississauga ON L4W 4X7
T: 416-620-4747 or 1-800-403-4282
F: 1-866-364-5452
Contact: Benjamin Hebb
Web: www.nuance.com/healthcare
Give Voice to Your EMR. Nuance® Healthcare offers practices and healthcare organizations Dragon® Medical, the fastest, most accurate real-time medical speech recognition product, designed to power your EMR by voice. Using Dragon Medical, clinicians navigate in the EMR to review current medications or lab results with a single voice command. Visit www.nuance.com/healthcare

P & P Data Systems
785 Arrow Road
Toronto ON M9M 2L4
T: 416-665-6450 F: 416-665-6521
Web: www.p-pdata.com
P & P Data Systems Inc’s early vision was to develop systems for physicians to improve and automate their billing processes. Today the company remains dedicated to serving the healthcare marketplace by developing systems that cater to every medical specialty. P & P provides highly skilled trainers and implementation specialists to lead clinic administrative staff into the new world of electronic recordkeeping.

Panasonic Canada Inc.
5770 Ambler Drive
Mississauga ON L4W 2T3
T: 905-238-2274
Contact: Susan Black
Web: www.panasonic.ca
Panasonic Canada Inc. is a leader in providing state-of-the-art technology to the Canadian healthcare market that includes, but is not limited to, rugged Toughbook notebook computers, wireless telephone solutions systems, and security systems. For more information please visit www.panasonic.ca

PatientKeeper, Inc.
275 Washington Street, 2nd Floor
Newton MA 02458 USA
T: 617-987-0300 F: 617-987-0490
Web: www.patientkeeper.com
A leading supplier of integrated physician information systems, PatientKeeper provides a single point of anytime, anywhere access to clinical and financial data from multiple, disparate systems.

Philips Healthcare
281 Hillmount Road
Markham ON L6C 2S3
T: 905-201-4500 F: 905-201-4323
Web: www.Medical.Philips.com
Philips offers a robust portfolio of medical systems. Our product line includes best-in-class technologies in X-ray, ultrasound, magnetic resonance, computed tomography, nuclear medicine, PET, radiation oncology systems, patient monitoring, information management and resuscitation products. We also offer a wide range of services including, but not limited to, training and education, business consultancy, financial services and e-care business services.

Practice Solutions Ltd.
1870 Alta Vista Drive
Ottawa ON K1G 6R7
T: 1-800-361-9151 F: 1-613-526-7565
Web: www.practicesolutions.ca
Practice Solutions is the leading vendor of CMS software for Canadian physicians, clinics and hospital departments. The PS Suite (which includes EMR, Billing and Scheduling), along with our new mydoctor.ca health portal, revolutionizes the way physicians provide primary care. For over 25 years, we have been the trusted solution for thousands of doctors. As a CMA company, physicians have the peace of mind in knowing that Practice Solutions will be there for the life span of their practice.

90 Allstate Parkway, Suite 603
Markham ON L3R 6H3
T: 1-888-415-0884 F: 905-415-2219
Contact: Stephen McColgan
Web: www.purkinje.com
Purkinje is a leading Canadian healthcare IT software provider that has been developing innovative solutions for 30 years. Our Purkinje-Dossier solution suite has both an Electronic Medical Record and practice management solutions in order to help improve patient care and maximize physician satisfaction.

111 St. Regis Crescent S
Toronto ON  M3J 1Y6
T: 1-888-563-3732 F: 1-877-398-5932
Contact: R. Elan Eisen
Web: www.rsrs.com
RSRS is a provider of patient record scanning, storage and retrieval systems since 1997. Offering solutions for both digital and paper, RSRS is fully compliant. We make it easy to go paperless - with or without EMR. Call for more information 1-888-563-3732.

Talk 2 Me Technology Inc
255 Dundas Street E
Waterdown ON L0R 2H6
T: 866-554-8877 F: 866-554-8833
Contact: Charles Marriott
Web: www.dictation.ca
Canada’s Largest Provider of Digital Dictation & Speech Recognition Systems. Select from Philips, Olympus & Dragon Medical.

Thomson Reuters
6200 South Syracuse Way, Suite 300
Greenwood Village (Denver) CO 80111-4740 USA
T: 303-486-6400 x6625 F: 303-486-6464
Contact: Michael Buckner (303) 499-4857
Web: http://healthcare.thomsonreuters.com/global
Thomson Reuters delivers MICROMEDEX® evidence-based, peer-reviewed Healthcare Evidence Solutions that empower healthcare professionals to make better decisions faster. A comprehensive suite of protocols and interventions covering drug, toxicology and disease information answer questions at every stage of care, on PDA or Desktop.

VoicePC Inc.
301 Moodie Drive, Suite 300
Nepean (Ottawa) ON K2H 9C4
T: 613-276-0235 F: 613-276-0238
Web: www.VoicePC.ca
Pioneering computer-based transcription solutions for doctors, VoicePC integrates solutions that include the latest in digital dictation/transcription systems. 

Websense Inc., Canada
3838 Marble Canyon Crescent
Ottawa ON  K1V 1P9
T: 613-425-0226
Contact: Fiaaz Walji, Country Manager
Web: www.websense.com
Websense, Inc., a global leader in integrated Web, data and e-mail security solutions, provides Essential Information Protection for more than 43 million employees at more than 50,000 organizations worldwide. Distributed through its global network of channel partners, Websense software and hosted security solutions help organizations block malicious code, prevent the loss of confidential information and enforce Internet use and security policies. For more information, visit www.websense.com.

Wolf Medical Systems
107-5550 152nd Street
Surrey BC V3S 5J9
T: 604-576-6969 F: 604-576-6903
Web: www.wolfmedical.com
Wolf is a leading provider of electronic medical records (EMR) software for physician offices and medical clinics across Canada. The company has hundreds of installed sites and thousands of physician and allied healthcare users. Wolf’s EMR software includes a complete set of physician-designed applications that automate billing, scheduling, workflow planning, chronic disease management and clinical practice.

1550 Enterprise Road, Suite 120
Mississauga ON L4W 4P4
T: 1-866-241-7849 F: 905-670-1344
Web: www.xwave.com
xwave’s Clinical Management System (CMS) brings together best-in-class electronic medical record (EMR) and practice management (PM) software from GE Healthcare. It is available to physicians in an affordable easy-to-adopt application service provider (ASP) format, and includes comprehensive site assessment, training, change management support, and 7 x 24 help desk service.

York-Med Systems
110-38 Leek Crescent
Richmond Hill ON L4B 4N8
T: 905-695-3454 x236 F: 905-763-7301
Contact: Andrea Flint
Web: www.york-med.com
York-Med has long been the provider of Ontario’s Physician Preferred practice management solution, Medical Desktop. Building on their industry knowledge (10 years training & implementing EMRs in Ontario), York-Med now offers their own certified CMS/EMR solution specifically designed for the Ontario Physician. It is simple to use and is priced to be affordable for everyone, not just funded Physicians. York-Med also offers hosted solutions. Most Physicians are taking advantage of the low monthly rates and hassle-free service York-Med’s hosted (ASP) offerings provide.