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INSIDE THE JANUARY 2009 ISSUE:
Is
three company?
All eyes are on Alberta’s move to streamline the number of approved
electronic medical records vendors and adopt a centrally hosted
application service provider model. On July 25, two months after closing
a formal request for proposals, Alberta Health and Wellness announced it
had short-listed its number of vendors from eleven to three, with even
further evaluation and possible reduction over the next few months.
Physicians will be able to maintain their existing providers and funding
until the current provincial agreement expires in March 2011, unless
they choose to migrate to an approved vendor earlier.
READ MORE

2009 IT resource guide for physicians
Our annual IT resource guide: Names, numbers and addresses for the top
suppliers of clinical systems, business solutions and more.
READ MORE

Departments
Editor’s note: A DEW line for the
flu.
News: CMA’s Asklepios is a doctor’s lounge,
virtually; Vivosonic makes wireless waves with Integrity.
Tech: Epson wireless printer Workforce 600;
Microsoft HealthVault; Panasonic Toughbook designed for clinicians; NTI
Backup Now 5; New device combines ultrasound with CT, MR.
Scope: Don’t doctors and patients want the
same thing? By Kevin J. Leonard
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Is three company?
Alberta prunes approved EMR vendor list in controversial changes to POSP.
By Saul Chernos
All eyes are on Alberta’s move to
streamline the number of approved electronic medical records vendors and
adopt a centrally hosted application service provider model.
On July 25, two months after closing a formal request for proposals, Alberta
Health and Wellness announced it had short-listed its number of vendors from
eleven to three, with even further evaluation and possible reduction over
the next few months. Physicians will be able to maintain their existing
providers and funding until the current provincial agreement expires in
March 2011, unless they choose to migrate to an approved vendor earlier.
However, some doctors say they’re happy with their current systems, and a
few fairly substantial EMR providers say that, by restricting choice, the
government is hindering innovation and investment.
Dr. James McDonald has worked at the same northeast Edmonton clinic since
1973, yet he faces his second moving day in two years thanks to the decision
to streamline. The solo general practitioner chose Purkinje when the Alberta
Physician Office System Program was established and government funding
became available seven years ago. Five years later, when Purkinje was
dropped from POSP’s updated vendor conformance and usability requirements,
McDonald migrated to Nightingale. Now, with Nightingale and many of its
competitors suddenly de-listed, McDonald is wondering what comes next and
who will pay for transferring records.
“I’m a small clinic, open three days a week, and I see 100 patients (during
this time),” McDonald says. “I’m at the extreme end of a solo practice in
terms of numbers. A clinic my size can’t handle thousands of dollars in
computer-related costs. Who’s going to be responsible for importing all the
records from Nightingale and the other groups onto the new system?”
What doctors like McDonald are facing has some history. POSP, which is
overseeing the rationalization, was established in 2001 by Alberta Health
and Wellness, the Alberta Medical Association, and Alberta’s regional health
authorities. POSP director David Ulis says that, in 2007, as part of
ongoing, routine negotiations, the partners agreed to select up to three
vendors through an RFP and to undergo a dramatic change in the technical and
functional requirements and capabilities. “It takes a lot more time to work
with multiple players to deliver fully integrated interoperable solutions,”
Ulis says. “There’s just too many different people with too many different
agendas doing too many different things. That was the message around our
table.”
Med-Access, Practice Solutions and Wolf Medical met the RFP criteria and
have since signed master services agreements to reflect commitments required
under the RFP, and they’re currently undergoing conformance testing to
assure POSP they can keep their promises. At more than 500 pages, the RFP
demands an ASP model and a fully-integrated system that includes hardware
and software, connectivity from the data centre to the physician’s office,
an extra connection to reduce the likelihood of disruption, 24-hour
telephone support, automatic back-up, privacy measures, data archiving for
physicians who retire, guarantees of system availability, and a renewable
five-year warranty on service and maintenance – all factors which spurred
the winning EMR vendors to create consortia with subcontractors for
internet, data hosting and other services.
“It encompasses every facet of the EMR,” Ulis says. “Physicians have made it
very clear they’re tired of being IT techies and managing servers and
connectivity. We wanted to make sure there was none of this situation we
have all faced where the hardware guys say it’s the software and the
software guys say it’s the connectivity. This isn’t just a rationalisation
in the number of vendors, it’s a complete redo of the solution for an
end-to-end, turnkey system. If there’s a problem, doctors have just one
throat to choke.”
Alberta Medical Association president Dr. Noel Grisdale says a three-vendor,
hosted system will prove cost-effective, manageable and able to help doctors
meet increasingly complex needs. “If you have too many systems, there’s the
potential some will fall off or be unable to meet and maintain the
requirements. We want to make sure we have systems that work for our
physicians so they can provide good quality care.”
Grisdale says he understands many early EMR adopters will need to change
vendors in order to retain technology funding, so he wants the government to
support physicians financially through the process. “It’s difficult for
physicians to transition from one EMR to another. Physicians haven’t
necessarily chosen to make that change, so the burden needs to be
supported.”
At POSP, David Ulis says plans call for full assistance and funding for
doctor migrations. “We’re currently working with physician groups to do
requirement studies so they’re well-positioned to go to the vendors, tell
them their requirements, and see who’s going to do the best job of meeting
those requirements.”
As for funding, physicians can expect the same formula that’s currently in
place, with POSP covering 70 percent of technology costs and physicians
covering 30 percent. However, Ulis says POSP will take a more hands-on
approach, with eligible costs and levels of service carefully defined and
payment depending on government terms being met. Whereas physicians and
clinics are currently reimbursed for expenditures, they will now receive an
invoice, sign off if they’re satisfied with the service, pay their share,
and then POSP will pay the vendor the remainder.
“It simplifies the payment process,” Ulis says. “It also says if we have
dissatisfied physicians we don’t pay. In the past, some vendors did a very
good job delivering service in urban areas but not in more rural areas.
We’re requiring a consistent process in all areas of the province, and we
will have the ability to hold back all funding until they’ve fixed any
problems.”
Dr. Brendan Byrne, president of Wolf Medical Systems, says he knew his
company would need partners in order to meet the specifications. “They were
looking for enterprise capabilities, and none of the EMR companies can
provide these on their own,” Byrne says. “The old market was like EMR 1.0,
where doctors pick software on the basis of its features and then piece
together the rest of the technology. Now, they’re not just choosing
software, they’re choosing a total solution.”
Byrne is confident about system availability and other service issues
because his company has included flow-through clauses in all of its
agreements, transferring penalties and other consequences to subcontractors
should disruptions occur. Partners include Telus, which will provide data
centre hosting, a private wide area network and a help desk, and
Calgary-based Sebo Systems, which will supply a card-based thin-client
system from Sun Microsystems as part of an overall network architecture and
integration package. One option will allow physicians to connect to the data
centre server by simply swiping a smart-card. “They won’t have to log in or
out every time they move from room to room,” Byrne says.
Among the vendors POSP didn’t select is Clinicare, which is based in
Calgary, and is one of Canada’s largest EMR providers. President and CEO
Dennis Niebergal says his company teamed up with at least one service
partner and already had existing partnerships and capabilities, including a
data centre. “We’ve been ASP-approved in Alberta since Alberta first
required it,” he says. “We’re both local and ASP-certified, and we’ve also
got it running for British Columbia.”
By limiting the number of players, Niebergal says, the government will
reduce competition, innovation and investment in the province. Under the
earlier system, he explains, vendors helped define the specifications of
what an EMR should do. “We believe you get a better solution that way
because you have the vendors collaborating. All the stakeholders work
together and then the vendors individually perform the conformance testing
and then compete on an open market.”
While POSP is reducing the number of vendors to three and moving exclusively
to ASP, other provinces are more varied in their offerings. Ontario MD funds
15 vendors but limits the ASP side to three because they’re hosted through a
single secure site. CEO Brian Forster says both clinic-hosted and ASP models
must generally meet the same criteria, yet he sees ASP winning out as
physician comfort with the hosted model increases. “It’s easier to maintain
and propagate updates,” Forster says, adding there are no plans at this time
to reduce in the way Alberta has. “One of the issues Alberta faces right now
is data migration, and they have a fairly extensive support plan to move to
the three they’ve chosen. We need to watch their experience and see what
happens.” Forster adds that seven Ontario vendors hold 94 percent of the
market, with a few having no users at all. “Some of these vendors may decide
that it’s just not worth the continued development unless they gain
market-share.”
One significant Alberta player, Jonoke Software Development, did not submit
a proposal. Even though the company is based in Edmonton and has invested
time and money into building its business in the province, president Jody
Bevan says he did not want to guarantee system availability, which he sees
as outside his control. He also questions the relative power large internet
providers seem to have over the process. “Only certain internet providers
can provide the kind of service that was required. If vendors decide not to
work with the internet provider – well, essentially the internet providers
were making the decisions as to who would be the successful vendors.”
Vince DiNinno, a family physician in Medicine Hat, says his six-doctor
clinic has used Jonoke since 1994 and has no intention of switching, even if
it means losing funding. “Government funding should be the last
consideration in choosing an EMR,” says DiNinno, who does some volunteer
consulting and development work for Jonoke and owns 10 percent of the
company.
DiNinno says he would prefer the government enhance the flow of data from
lab and diagnostic imaging reports and electronic prescriptions, which
currently reside in hospital and laboratory databases, and make them
accessible through the EMR. “It makes all the sense in the world to
consolidate this data into one repository with a standardized, well
published structure to facilitate data uploading and retrieval. But, rather
than addressing this obvious problem, the RFP has been directed at trying to
change the computer systems that sit in physicians offices.”
Ulis, meanwhile, says the RFP specifies that EMR providers must be fully
interoperable with these outside data providers, through the provincial
Pharmaceutical Information Network. “That’s all included,” he explains. “The
vendors had to demonstrate they have the technical capability to access
those databases and pull that information into the medical record.”
Ultimately, Ulis believes the new funding plan will encourage innovation and
investment because the active players will have a fair chance at a
significant enough market-share to make such efforts worthwhile. He adds
that the new system will also be cheaper in the long run. “It will cost 20
to 25 percent less (than it does currently, per doctor),” Ulis says, adding
that the RFP includes a funding cap. “We’re getting vastly more for a lot
less money.” •
BACK TO THE CONTENTS LISTING
2009 IT resource guide for physicians
ABELSoft Corporation
3310 South Service Road
Burlington ON L7N 3M6
T: 800-267-ABEL (2235) F: 866-337-5558
Web: www.ABELSoft.com
ABELSoft, a Microsoft Gold Partner, offers ABELMed CMS/EMR, a complete,
cost-effective EMR/Practice Management solution that increases practice
efficiency, reduces paperwork and adapts to individual workflows. We
offer 24/7/365 telephone support with live answering during our business
hours. We also offer bottom line enhancing Uninsured (ABELBill) and
Preventive Care (ABELCare) services. |
Apple Inc.
7495 Birchmount Road
Markham ON L3R 5G2
T: 905-513-5697 F: 905-513-5697
Web:
http://www.apple.com/science/medicine/
There’s a Mac solution for you. Whether you’re a physician concerned about
implementing an EMR and adhering to privacy requirements, a dentist who
needs to integrate charting with digital radiography solutions, or a
chiropractor automating a practice, you’ll find the software you need on the
Mac.
Bell Canada Centre
for Healthcare Innovation
9133 Leslie Street, Suite 110
Richmond Hill ON L4B 4N1
T: 416-427-3362
Contact: John Anders
Web: www.bell.ca/healthcare
The Bell Centre for Healthcare Innovation provides applications, equipment,
business and IT consulting, integration, and infrastructure support services
in four critical segments of healthcare: Access to and delivery of
healthcare information; Creating opportunities to improve efficiency;
Enabling ongoing improvements to quality of care and patient safety; and
Establishing and maintaining a flexible and reliable ICT infrastructure.

CanadianEMR
404-1168 Hamilton Street
Vancouver BC V6B 2S2
T: 604-249-4443 F: 866-248-9610
Contact: Mark Douglas
Web: www.canadianemr.ca
CanadianEMR is a free national resource for Canadian physicians, medical
office staff and system planners on Electronic Medical Records. CanadianEMR
provides a wide range of information services including audio podcasts, a
national EMR comparison and rating system, a directory of products and
services to support EMR practices, a job posting service and an expert blog
that allows users of EMR systems to share experiences.
Canadian Pharmacists Association
1785 Alta Vista Drive
Ottawa ON K1G 3Y6
T: 800-917-9489 or 613-523-7877
Contact: Michel Gaudette
Web: www.pharmacists.ca/e-CPS and
www.pharmacists.ca/e-Therapeutics
e-CPS and e-Therapeutics+ are part of the next generation of electronic
resources for physicians. Available online, CPhA’s e-products are what every
practice deserves. Based on CPhA’s CPS, e-CPS is an indispensable source for
current Canadian drug information. e-Therapeutics+ is a centralized resource
for disease state management providing the full power of e-CPS along with
evidence-based therapeutic information and more.
Cerner Corporation
800 Commissioners Road E
London ON N6A 4G5
T: 519-685-8499
Contact: Graeme Somerville, Sales Mgr.
Web: www.cerner.ca
Cerner Corp. is taking the paper chart out of healthcare, eliminating error,
variance and waste in the care process. With more than 6,000 clients
worldwide, Cerner is the leading supplier of healthcare information
technology.
Christie Group Ltd.
516 Rue du Parc
St-Eustache QC J7R 5B2
T: 800-361-8750 F: 450-472-0413
Web: www.christiegrp.com
Christie Group Ltd. is the exclusive distributor in Canada for FUJIFILM
Corporation, a global leader in the development and manufacturing of
diagnostic imaging solutions, including Synapse® PACS. With integrated
web-based architecture, Synapse runs on industry standard hardware and
software that integrates fully with imaging modalities, patient management
and information systems and communications systems. Other products include
Christie’s Neuron RIS, Fuji’s Digital Radiography (FDR) systems, Fuji’s
Computed Radiography (FCR) systems, network dry laser printers, film
handling and processing equipment, film and chemistry. |
Cissec Corporation
516 O’Connor Drive, Suite 201
Kingston ON K7P 1N3
T: 613-389-2756 F: 613-634-2542
Contact: Justin Rimmer, Dir., Sales & Customer Relations
Web: www.cissec.com
Cissec Corporation is an information engineering firm providing custom
software development, systems integration and IT consulting services for
clinicians, researchers and administrators across Canada. Successful
projects have included Acute Pain Service software, Canadian Association of
Cardiac Rehabilitation Registry, Asthma Management and Outcomes Monitoring
System and e-Screening staff entry system.

CLINICARE Corporation
300, 3553 31 Street NW
Calgary AB T2L 2K7
T: 800-563-0579 F: 403-259-2400
Contact: Brent F. Mitchell
Web: www.clinicare.com
CLINICARE is Canada’s largest provider of Electronic Medical Records (EMR)
and Practice Management Applications (PMA) to group practice physicians.
CLINICARE has been rated in the Top 2 by KLAS Enterprises for groups of 6-25
physicians for the past five years. CLINICARE’s advantage is that we are
able to provide an EMR solution that is trusted, proven and reliable. It
will help enhance patient care and drive both physician and staff
productivity.
Dell
155 Gordon Baker Road, Suite 501
North York ON M2H 3N5
T: 1-800-387-5757 F: 416.758.2313
Web: www.dell.ca
Dell understands that delivering healthcare in the 21st century, is no easy
task. As your healthcare IT partner, we offer a complete portfolio of
advanced technology solutions. Dell can help you design and implement
solutions to solve business problems, simplify IT operations and,
ultimately, help improve your services.
DeltaWare Systems Inc.
90 University Avenue, Suite 300
Charlottetown PE C1A 4K9
T: 902-368-8122 F: 902-628-4660
Contact: Jennifer MacKinnon
Web: www.deltaware.com
DeltaWare helps manage the business of health, assisting healthcare
providers and administrators to focus more on delivering services and less
on administering them. Medigent provides functionality for Medical Practice
Management, Beneficiary Management, Provider Management, Benefits Management
& Assessment, Vital Events Management, and Drug Surveillance.
DOCUdavit Solutions Inc.
28 Eugene Street
Toronto ON M6B 3Z4
T: 1-888-781-9083 F: 1-866-297-9338
Contact: Sid Soil
Web: www.docudavit.com
The transition from a paper based to EMR software can be overwhelming. The
additional burden and consideration of the existing back records can be too
much to deal with. DOCUdavit Solutions provides a cost effective solution
that takes the labour intensive job of scanning back records out of your
hands. Whether you choose to scan all or a portion of your back records, we
turn a task that would take months or longer into an invisible service that
makes your back records available in a matter of weeks or days.

EMIS Inc.
10250-176 Street
Edmonton AB T5S 1L2
T: 780-409-8277 F: 780-452-8266
Web: www.emis.ca
EMIS Inc. is one of Canada’s fastest growing EMR companies. EMIS PCS is a
powerful yet intuitive, scalable and flexible solution, supporting over
39,000,000 records worldwide. In addition to a fully integrated EMR
solution, EMIS PCS offers superior capability for proactive clinical
monitoring, chronic disease management, and confidentiality/data sharing.
Epocrates
1100 Park Place, Suite 300
San Mateo CA 94403 USA
T: 650-227-1700 F: 650-227-2770
Web: www.epocrates.com
Developer of mobile and Web-based reference and decision support tools
currently used by more than 500,000 healthcare professionals to help improve
patient safety and save time.
Epson Canada
3771 Victoria Park Avenue
Toronto ON M1W 3Z5
T: 416-498-9955 F: 416-498-4574
Web: www.epson.ca
Epson offers an extensive array of award-winning image capture and image
output products for the consumer, business, photography and graphic arts
markets. The company is also a leading supplier of value-added point-of-sale
(POS) solutions for the retail market. Epson is dedicated to exceeding the
vision and expectations of customers worldwide with products known for their
superior quality, functionality, compactness and energy efficiency.
Fujifilm Canada Inc.
600 Suffolk Court
Mississauga ON L5R 4G4
T: 905-890-6611 F: 905-890-5235
Web: www.christiegrp.com
Fujifilm Canada Inc. is a subsidiary of Fujifilm Corporation of Tokyo,
Japan, a global leader in the development and manufacturing of diagnostic
imaging technologies and solutions. For information about our medical
products, systems and solutions, including our world-class PACS, please see
the listing in this directory for Christie Group Ltd.

Fujitsu Canada, Inc.
6975 Creditview Road, Unit 1
Mississauga ON L5N 8E9
T: 800-263-8716 F: 905-286-5997
Web: www.fujitsu.ca
Fujitsu offers a full range of document imaging and mobile Tablet PC
products geared for healthcare. Our imaging scanners address needs from
desktop and departmental installations to enterprise-wide production
environments. The entry level Fujitsu ScanSnap converts paper documents to
Adobe PDF files with one button.
Infosys Technologies Limited
1400-5140 Yonge Street
Toronto ON M2N 6L7
T: 416-224-7400 F: 416 224-7449
Contact: Paul Rummell
Web: www.infosys.com
Infosys, through its global expertise, provides improved healthcare delivery
through faster innovation through its technology-enabled and cost effective
healthcare solutions. We are helping leading healthcare providers around the
world. Infosys provides a complete range of services by leveraging our
clinical/healthcare domain expertise and strategic alliances with leading
technology providers.
Island Corporation
55 Wakelin Court
Woodbridge ON L4L 2P1
T: 416-938-1110
Contact: Norm Drolet
Web: www.island.ca
Island Corporation is a healthcare focused information technology hardware
and services provider. Our products include medical displays, film
digitizers, dry imagers, data storage, secure networks, servers,
workstations and radiology viewing applications. We offer a wide range of
I.T. related professional services including data migration and disaster
recovery solutions.
Logical Images
3445 Winton Place, Suite 240
Rochester NY 14623 USA
T: 585-427-2790 F: 585-273-8227
Contact: Kristy Throumoulos
Web: http://www.logicalimages.com/
Logical Images provides visual diagnostic decision support technology that
integrates the world’s largest digital medical image collection with
regularly updated, physician reviewed clinical information. VisualDx is the
only point-care-technology to merge medical images with clinical information
to build diagnosis for more than 900 visually identifiable conditions, based
on patient findings.
Nightingale Informatix Corporation
3762 14th Avenue, Suite 100
Markham ON L3R 0G7
T: 905-943-2600 F: 905-415-8780
Web: www.nightingale.md
Nightingale Informatix Corporation (www.nightingale.md) is one of North
merica’s fastest growing healthcare application service providers (ASP).
Nightingale’s Internet-based Electronic Health Record (EHR), Electronic
Medical Record (EMR) and practice management solutions are designed to help
physicians, health centers, hospitals and other healthcare organizations
more efficiently manage their operations and patient records.
Nuance Healthcare
2180 Matheson Blvd, 2nd Floor
Mississauga ON L4W 4X7
T: 416-620-4747 or 1-800-403-4282
F: 1-866-364-5452
Contact: Benjamin Hebb
Web: www.nuance.com/healthcare
Give Voice to Your EMR. Nuance® Healthcare offers practices and healthcare
organizations Dragon® Medical, the fastest, most accurate real-time medical
speech recognition product, designed to power your EMR by voice. Using
Dragon Medical, clinicians navigate in the EMR to review current medications
or lab results with a single voice command. Visit
www.nuance.com/healthcare |
P & P Data Systems
785 Arrow Road
Toronto ON M9M 2L4
T: 416-665-6450 F: 416-665-6521
Web: www.p-pdata.com
P & P Data Systems Inc’s early vision was to develop systems for physicians
to improve and automate their billing processes. Today the company remains
dedicated to serving the healthcare marketplace by developing systems that
cater to every medical specialty. P & P provides highly skilled trainers and
implementation specialists to lead clinic administrative staff into the new
world of electronic recordkeeping.
Panasonic Canada Inc.
5770 Ambler Drive
Mississauga ON L4W 2T3
T: 905-238-2274
Contact: Susan Black
Web: www.panasonic.ca
Panasonic Canada Inc. is a leader in providing state-of-the-art technology
to the Canadian healthcare market that includes, but is not limited to,
rugged Toughbook notebook computers, wireless telephone solutions systems,
and security systems. For more information please visit
www.panasonic.ca
PatientKeeper, Inc.
275 Washington Street, 2nd Floor
Newton MA 02458 USA
T: 617-987-0300 F: 617-987-0490
Web: www.patientkeeper.com
A leading supplier of integrated physician information systems,
PatientKeeper provides a single point of anytime, anywhere access to
clinical and financial data from multiple, disparate systems.

Philips Healthcare
281 Hillmount Road
Markham ON L6C 2S3
T: 905-201-4500 F: 905-201-4323
Web: www.Medical.Philips.com
Philips offers a robust portfolio of medical systems. Our product line
includes best-in-class technologies in X-ray, ultrasound, magnetic
resonance, computed tomography, nuclear medicine, PET, radiation oncology
systems, patient monitoring, information management and resuscitation
products. We also offer a wide range of services including, but not limited
to, training and education, business consultancy, financial services and
e-care business services. |

Practice Solutions Ltd.
1870 Alta Vista Drive
Ottawa ON K1G 6R7
T: 1-800-361-9151 F: 1-613-526-7565
Web: www.practicesolutions.ca
Practice Solutions is the leading vendor of CMS software for Canadian
physicians, clinics and hospital departments. The PS Suite (which includes
EMR, Billing and Scheduling), along with our new mydoctor.ca health portal,
revolutionizes the way physicians provide primary care. For over 25 years,
we have been the trusted solution for thousands of doctors. As a CMA
company, physicians have the peace of mind in knowing that Practice
Solutions will be there for the life span of their practice.

Purkinje
90 Allstate Parkway, Suite 603
Markham ON L3R 6H3
T: 1-888-415-0884 F: 905-415-2219
Contact: Stephen McColgan
Web: www.purkinje.com
Purkinje is a leading Canadian healthcare IT software provider that has been
developing innovative solutions for 30 years. Our Purkinje-Dossier solution
suite has both an Electronic Medical Record and practice management
solutions in order to help improve patient care and maximize physician
satisfaction.

RSRS
111 St. Regis Crescent S
Toronto ON M3J 1Y6
T: 1-888-563-3732 F: 1-877-398-5932
Contact: R. Elan Eisen
Web: www.rsrs.com
RSRS is a provider of patient record scanning, storage and retrieval
systems since 1997. Offering solutions for both digital and paper, RSRS
is fully compliant. We make it easy to go paperless - with or without
EMR. Call for more information 1-888-563-3732.
Talk 2 Me Technology Inc
255 Dundas Street E
Waterdown ON L0R 2H6
T: 866-554-8877 F: 866-554-8833
Contact: Charles Marriott
Web: www.dictation.ca
Canada’s Largest Provider of Digital Dictation & Speech Recognition Systems.
Select from Philips, Olympus & Dragon Medical.
Thomson Reuters
6200 South Syracuse Way, Suite 300
Greenwood Village (Denver) CO 80111-4740 USA
T: 303-486-6400 x6625 F: 303-486-6464
Contact: Michael Buckner (303) 499-4857
Web: http://healthcare.thomsonreuters.com/global
Thomson Reuters delivers MICROMEDEX® evidence-based, peer-reviewed
Healthcare Evidence Solutions that empower healthcare professionals to make
better decisions faster. A comprehensive suite of protocols and
interventions covering drug, toxicology and disease information answer
questions at every stage of care, on PDA or Desktop.

VoicePC Inc.
301 Moodie Drive, Suite 300
Nepean (Ottawa) ON K2H 9C4
T: 613-276-0235 F: 613-276-0238
Web: www.VoicePC.ca
Pioneering computer-based transcription solutions for doctors, VoicePC
integrates solutions that include the latest in digital
dictation/transcription systems.
Websense Inc., Canada
3838 Marble Canyon Crescent
Ottawa ON K1V 1P9
T: 613-425-0226
Contact: Fiaaz Walji, Country Manager
Web: www.websense.com
Websense, Inc., a global leader in integrated Web, data and e-mail
security solutions, provides Essential Information Protection for more
than 43 million employees at more than 50,000 organizations worldwide.
Distributed through its global network of channel partners, Websense
software and hosted security solutions help organizations block
malicious code, prevent the loss of confidential information and enforce
Internet use and security policies. For more information, visit
www.websense.com.
Wolf Medical Systems
107-5550 152nd Street
Surrey BC V3S 5J9
T: 604-576-6969 F: 604-576-6903
Web: www.wolfmedical.com
Wolf is a leading provider of electronic medical records (EMR) software for
physician offices and medical clinics across Canada. The company has
hundreds of installed sites and thousands of physician and allied healthcare
users. Wolf’s EMR software includes a complete set of physician-designed
applications that automate billing, scheduling, workflow planning, chronic
disease management and clinical practice.

xwave
1550 Enterprise Road, Suite 120
Mississauga ON L4W 4P4
T: 1-866-241-7849 F: 905-670-1344
Web: www.xwave.com
xwave’s Clinical Management System (CMS) brings together best-in-class
electronic medical record (EMR) and practice management (PM) software from
GE Healthcare. It is available to physicians in an affordable easy-to-adopt
application service provider (ASP) format, and includes comprehensive site
assessment, training, change management support, and 7 x 24 help desk
service.

York-Med Systems
110-38 Leek Crescent
Richmond Hill ON L4B 4N8
T: 905-695-3454 x236 F: 905-763-7301
Contact: Andrea Flint
Web: www.york-med.com
York-Med has long been the provider of Ontario’s Physician Preferred
practice management solution, Medical Desktop. Building on their industry
knowledge (10 years training & implementing EMRs in Ontario), York-Med now
offers their own certified CMS/EMR solution specifically designed for the
Ontario Physician. It is simple to use and is priced to be affordable for
everyone, not just funded Physicians. York-Med also offers hosted solutions.
Most Physicians are taking advantage of the low monthly rates and
hassle-free service York-Med’s hosted (ASP) offerings provide.
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