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Wait times

McKesson, Novari partner on wait times solution

KINGSTON, Ont. – Recognizing that the management of surgical cases can be time-consuming and costly, especially when fax or paper is used for bookings and wait time reporting, McKesson has partnered with Novari Health to provide McKesson PHS clients with the Novari Surgical Access with Smart Wait solution. The companies have recently completed an HL7 interface between PHS and Novari Surgical Access.

John Sinclair, Vice President of Business Development with Novari, explains that Novari SA is a “web based tool that electronically connects the surgeons’ offices with the OR department and the pre-surgical team (PAC). It gives the surgical offices robust wait list management tools, allows them to transmit their OR bookings electronically to the OR department, all the while automatically opening and closing wait time cases in the background. Now in use at more than a dozen hospitals, it is changing how surgeons, OR departments and pre-surgical teams interact and communicate with each other.”

According to Dan Bundy, PHS Product Manager at McKesson, the Novari-McKesson relationship “recognizes the unique requirement of our Canadian hospital clients to report wait time data to provincial and federal government authorities. Novari’s Surgical Access product interfaces with PHS allowing automatic wait times reporting and electronic booking requests directly from the surgeons’ offices to the OR department. The combination of PHS with Novari SA brings unparalleled capabilities to our Canadian clients.”

“We couldn’t be more pleased with the benefits to our joint McKesson/Novari Health clients resulting from this new relationship,” said Novari’s Sinclair. “The electronic interface between PHS and Novari Surgical Access with Smart Wait positions both companies as leaders in seamless integration between OR systems and access to care/wait times reporting solutions.”

Despite great advancements in technology, most surgical offices, OR departments and pre-surgical teams continue to communicate via fax and paper. Novari Surgical Access brings modern, easy to use web based technology to the process, reducing costs, improving patient safety and reducing wait times.

About Novari Health
Novari Health creates innovative IT solutions that improve patient access to care. We are the only Canadian health IT vendor to combine a comprehensive surgical access and patient management system with real time, automatic wait times reporting. Our Access and Central Intake Solutions are developed by healthcare experts for healthcare experts to streamline patient management across the continuum of care and reduce wait times. For more information, see:

Posted Dec.10, 2009