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Companies
NCR and Cycom launch kiosk partnership
 MISSISSAUGA, Ont. –
NCR Corp. has announced it will partner with Cycom Canada Corp. to
expand patient self-service to Canadian healthcare providers. The first
joint customer is The Hospital for Sick Children, in Toronto, which will
deploy NCR Wayfinding kiosks.
The Hospital for Sick Children will introduce NCR Wayfinding kiosks in
its entrance lobbies to help patients and visitors navigate quickly
around the hospital. An interactive touchscreen allows users to map and
print directions to their desired location in up to 10 languages.
Part of the NCR Partner Programme, Cycom is accredited as an advanced
partner that is trained and certified to support NCR Canada in selling,
installing, integrating and maintaining NCR Healthcare Solutions,
including NCR Wayfinding and NCR MediKiosk self-service patient
registration solutions. Cycom will also act as NCR’s first line of
response for any service requests and will engage NCR to resolve any
issues.
“NCR is expanding our reach to deliver the benefits of patient
self-service to Canadian healthcare providers,” says Luc Villeneuve,
president, NCR Canada. “In the U.S., we have a strong track record of
working with healthcare providers to improve the patient experience and
drive efficiencies. We want to replicate that success with the
recruitment of proven partners like Cycom who also understand the unique
challenges of our healthcare industry.”
“At Cycom our team is working with the medical community to re-think the
physical workspace to develop a truly Digital Hospital, optimizing
process, patient flow and technology placement,” said Al Leela,
President and CEO of Cycom Canada Corp. “We are pleased to work with NCR
to further automate the healthcare landscape and transform the front end
of the hospital.”
About NCR Corporation
NCR Corporation’s assisted- and self-service solutions and comprehensive
support services address the needs of retail, financial, travel,
healthcare, hospitality, entertainment, gaming and public sector
organizations in more than 100 countries. NCR (www.ncr.com)
is headquartered in Duluth, Georgia.
About Cycom
Cycom Canada Corporation is a leading mobile point-of-care computing
solutions provider to the healthcare industry and a premier warranty and
post warranty IT services and infrastructure support provider for
commercial and healthcare markets in Canada.
Posted May 20, 2010
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