Kingston hospitals surpass wait times
KINGSTON, Ont. – An innovative patient wait-list
technology developed by Kingston General Hospital is being credited by
doctors and hospital administrators for placing Kingston-area
hospitals first in Ontario in providing data to Ontario’s Wait
Times Information System (WTIS).
As of Nov. 20, staff and surgeons at Kingston General Hospital, Hotel
Dieu Hospital and Lennox & Addington County General Hospital, in Napanee,
began sending wait-time data directly to the WTIS database
using Axcess.Rx, an innovative management tool developed and
piloted at KGH.
Unlike other hospitals in the province, the Kingston-area hospitals have
reported wait-time data electronically for the past four years, using
Axcess.Rx. The software enabled KGH and its sister institutions to
seamlessly integrate their own in-house wait-list reporting system with
the provincially mandated waiting times database, without increased
workload or expense by staff or physicians.
“This software tool enabled our surgeons and their staff to achieve
their reporting requirements without additional effort,” says Dr. David
Pichora, Chief of Orthopedics.
In fact, the hospital surpassed provincial reporting requirements,
providing patient information on not just the province’s five priority
areas (cardiac, cancer, cataract, hip and knee surgeries) and on CT and
MRI scans, but on patients waiting for all types of surgeries.
“When the provincial reporting requirements expand to all areas of
orthopedic surgery, there will be no additional work required,” Dr.
Pichora says. “As well, our in-house system has given us invaluable
insight into the effects of targeted funding for specific surgeries on
other surgeries competing for the same limited resources.”
The Kingston-area hospitals were one of only two hospital systems in the
province to reach full electronic integration with the Ontario system,
says Dr. John Marshall, former chief of staff of KGH and CEO of AdapCS
Canada Corp., which developed the Axcess.Rx software.
“I am delighted at how smoothly this integration in Kingston has gone,
and with how little it has disrupted work at the hospitals or surgeons’
offices.” The provincial agency itself singled out the Kingston
hospitals for their trouble-free integration, he says.
“We were very encouraged when it was reported to us by the WTIS that the
Kingston integration was the most trouble-free in the province, despite
it being one of the most complex.”
Not a single error message related to the Axcess.Rx software was
received in more than 2,000 entries posted to the WTIS database, he
Joe de Mora, CEO of Kingston General Hospital, says meeting the
provincial WTIS requirements is the most recent indicator of the value
of hospital’s wait-list tool to doctors, staff and patients. “We have
had this software in operation for four years, and it has provided us
with full information on all patients waiting for surgery,” he says. “It
has also enabled us to better manage our resources to provide maximal
access for our patients.”
About the WTIS
The Wait Time Information System of Ontario is part of the healthcare
transformation agenda of the Government of Ontario aimed at reducing
wait times. It requires hospitals to report in real time on patients
waiting for surgeries and procedures in the areas of Cardiac Care,
Cancer Care, Cataract Care and Hip and Knee Joint Replacement Surgery,
and on MRI and CAT scans waiting.
About AdapCS Canada Corp.
AdapCS Canada was founded in 2003 based on technology developed at
Kingston General Hospital. The company offers information technologies
and services for the Canadian healthcare market that focus specifically
on clinical and financial outcomes, accountability, and access to care.
was founded with the assistance of PARTEQ Innovations, the technology
transfer office of Queen’s University and Kingston General Hospital.