ST. JOHN’S, N&L and TAMPA, Fla. – Terra Nova Transcription announced that Steve Sanchez, of Miami, Fla., has been appointed Chief Operating Officer, a new leadership position for the company. Sanchez will be responsible for the day-to-day operations of Terra Nova, ensuring operational excellence across the organization.
Sanchez will streamline business processes and strengthen customer relationships as the company aligns itself for forecasted growth over the next two years.
“Terra Nova’s dedicated focus on service, providing superior documentation improvement solutions, is evident by the loyalty and confidence of our customers,” said Sanchez. “I am incredibly energized to help lead the company through this next phase of significant growth in my area of expertise – operational excellence.”
Maria French, President and CEO of Terra Nova commented, “Steve’s achievements in operations and management are precisely aligned with Terra Nova’s business objectives and growth strategy. Our new business innovations, coupled with increasing industry demands, led us to our decision to add the new leadership role to support our team.
“Steve’s appointment shows our commitment to quality and operational excellence to our customers as we plan for changes in the industry, as well as rapid growth within our organization. We are fortunate to have found an individual with exemplary professional skills and leadership qualities, plus business acumen that makes him keenly aware of the opportunities present. I’m confident he will meet the challenges we will face in the coming years as we anticipate such rapid growth.”
Steve will ensure the company culture and customer retention remains a primary focus. Throughout his career, he has successfully managed teams in the healthcare industry. His prior experience as an effective liaison between the end-user and staff makes him an extremely qualified candidate. Sanchez will report directly to Maria French, President and CEO of Terra Nova.
About Terra Nova
Terra Nova is a leading provider of quality clinical documentation solutions to facilities throughout Canada and the United States, operating since 2001. Terra Nova offers full solutions for technology, speech recognition editing, and transcription, assisting clients move toward implementation of an electronic record. Visit www.terranovatrans.com for more information.