Administrative Solutions


PetalMD acquires Workoptics, continues market growth

QUEBEC CITY – PetalMD, Canada’s largest physician network, has announced the acquisition of Workoptics, a scheduling solution used by physicians across Canada. With this acquisition, PetalMD continues to consolidate its position as the Canadian leader in productivity tools for physicians. The fast-growing network now includes over 29,000 Canadian physicians. “We are delighted with this acquisition,”…

Mark Lewis

Secure messaging shaves months off wait times

Chelsea Gould waited a year to get an MRI of her injured back, but getting into the Caleo Clinic took only a few weeks. It wasn’t always that simple. Caleo, which is the only public, integrated spine clinic of its type in southern Alberta, used to suffer under staggering wait times. The clinic decided to invest in…


Smart app simplifies mobile billing for specialists

By Rosie Lombardi

Billings can be a major administrative headache for specialist doctors who rove around different hospitals and clinics to see their patients. Most carry paper billing cards with quick handwritten scribbles to identify the patient, procedure, and other data, and then have to spend hours re-entering it all and processing their billings on their home office…

Robert Davis

MD waiting room uses tablet questionnaire system

By Rosie Lombardi

CognisantMD, a Toronto-based start-up, offers doctors a medical questionnaire system that uses patient waiting room time to maximize productivity. Called Ocean, the platform allows patients to complete medical histories and other questionnaires in the waiting room, and then uploads them into their EMR records. Dr. Robert Davis (pictured), a GP based in St. Marys, a…

Michael Warner

Ask The Doctor recruits MDs for Canadian expansion

By Rosie Lombardi

Ask the Doctor (ATD), an online Q&A medical service founded in 1996, is launching a new customized employee benefit program called ATD Works in Canada and the U.S. ATD Works offers a corporate Q&A service that allows employees to remotely connect to a doctor in real-time via text, e-mail, phone and video. The company is…

Derek Robertson

Digital supply chain gives LHIN big purchasing power

By Rosie Lombardi

There are some big savings hiding in the nooks and crannies of supply chain processing in healthcare. Many wasteful inefficiencies can be eliminated if standardization is introduced and manual steps are replaced with end-to-end digital processing from procurement to payment. One organization that is doing this successfully is TransForm Shared Services Organizations, which handles IT…