There is a growing trend within Canada to move away from the traditional paper-based referral process to an electronic process. In order for the referral process to be effective, a Healthcare Professional must be able to receive a referral, review a referral, direct a referral to a Healthcare Professional and monitor the status of the referral. The timely and efficient communication of referral information between these professionals and the standardization of referral information is poorly met within a paper-based system.   

Alberta Health Services are building a patient-centric system to support referral experiences that are simple, timely and personal. The electronic referral solution will provide an effective and efficient means of connecting Healthcare Professionals, ensure the continuity of care, and deliver seamless care transitions for all services to individuals living within the province. 

In this webinar, you will learn:

  • The time-savings and efficiencies for both patients and physicians
  • About structured, complete referrals and how they improve clinical outcomes and enhance patient safety
  • Efficient information sharing and communication strategies among providers 
  • About the Alberta experience implementing eReferrals
  • The importance of clinical working groups
  • Best practices around the user interface look and feel
  • Key insights and takeaways around scale, process, and user engagement.

Webinar details:
Wednesday, February 25, 2015 – 1 pm EST
Duration: 1 hour plus Q&A


Dr. Bill O’Connor,
VP, Consulting Services, Orion Health

Bill is an industry known physician executive with more than 20 years of healthcare experience focused on operations, strategic planning, consulting, client delivery and thought leadership across the healthcare  industry. Bill specializes in assisting large health systems, academic medical centers, community hospitals and payers leverage healthcare information technology and operational improvements to advance their clinical and financial outcomes.

Allison Bichel, BN, MPH, MBA,
Executive Director, Alberta Health Services

Allison is an Executive Director with Alberta Health Services, focusing on improving access to health services. She has 15 years of prior management consulting experience, and worked with Johnson & Johnson for 9 years in customer service, marketing, new product and business development.