SeamlessMD’s platform adopted by New Jersey hospitals
November 2, 2016
NEW BRUNSWICK, N.J. – Saint Peter’s Healthcare System has selected SeamlessMD’s patient engagement platform to launch its new enhanced recovery after surgery (ERAS) program and extend the support of the hospital into its patients’ homes.
SeamlessMD is a Toronto-based company that works with hospitals in Canada and the United States. Its solution is guiding patients throughout the entire journey: pre-op preparation, in-hospital recovery and post-discharge at-home recovery.
Enhanced recovery after surgery (ERAS) programs integrate evidence-based interventions into multidisciplinary care plans for the perioperative pathway. A large body of research has shown ERAS programs to reduce hospital length of stay and patient morbidity.
Saint Peter’s, which operates one of the largest maternity services in the New Jersey and New York region, is one of the first healthcare systems in the country to provide an ERAS program for caesarean section patients.
The healthcare system is also expanding its ERAS program to support patients having major colon surgery, gynaecologic surgery and other major surgeries.
Since September, patients enrolled in Saint Peter’s ERAS program have had access to the SeamlessMD platform on their smartphone, tablet or computer, and they are guided through every step of the ERAS pathway. The SeamlessMD platform supports patients through preparation, in-hospital care and at-home recovery using reminders, tasks, progress tracking and feedback.
Saint Peter’s can track their patients’ progress in real-time, intervene sooner for at-risk patients and monitor the success of its ERAS program using advanced reporting and analytics.
“When we decided to implement ERAS at our healthcare system, we wanted to do more than just implement the protocols,” said Attila Kett, MD, medical director of obstetrical anesthesia at Saint Peter’s. “We needed a way to effectively educate our patients, measure their compliance and continuously improve our program over time. We chose SeamlessMD because of its terrific patient experience, the robustness of the platform and the clinical research supporting their system for ERAS.”
“Our patients are eager for technology to support them outside the hospital,” said Elizabeth Cherot, MD, the obstetrics and gynecology champion for the program. “With SeamlessMD, we are able to deliver a higher quality patient experience, help our patients recover faster and keep a closer eye on our patients who can be vulnerable to problems after surgery.”
Implementing an ERAS program is a significant undertaking for a healthcare system, requiring improved coordination between providers, more comprehensive patient education and increased data collection needs.
SeamlessMD’s robust platform, which incorporates multimodal patient education, automated data collection and advanced reporting, will enable Saint Peter’s to streamline their implementation of ERAS across different surgery programs.
“Our healthcare system is focused on continuous quality improvement, and to do that, our team must have the right data and the right tools,” said Howard Lakritz, MD, chairman of anesthesia for Saint Peter’s. “The SeamlessMD platform is accelerating our implementation of ERAS across the healthcare system and enabling us to continuously measure and improve the effectiveness of our ERAS program for our patients.”
“SeamlessMD is honoured to support Saint Peter’s and their mission to deliver the best care possible for their patients,” said Joshua Liu, MD, CEO of SeamlessMD. “We are excited to help Saint Peter’s partner with their patients on the road to recovery.”
About Saint Peter’s Healthcare System
Saint Peter’s Healthcare System Inc., parent company of the Saint Peter’s healthcare delivery system, is comprised of Saint Peter’s University Hospital, a 478-bed acute-care teaching hospital; Saint Peter’s Foundation, the fundraising arm of the hospital, and Saint Peter’s Health and Management Services Corp., which oversees the system’s outpatient facilities. These include the CARES Surgicenter; New Brunswick Cardiac Cath Lab; Community Care Services Inc., and Saint Peter’s Adult Day Center in Monroe Township. Saint Peter’s Healthcare System is sponsored by the Roman Catholic Diocese of Metuchen. For more information about Saint Peter’s Healthcare System, please visit www.saintpetershcs.com.
SeamlessMD provides the leading patient engagement and clinical intelligence platform for surgery. Leading hospitals and health systems use SeamlessMD to enhance the patient experience, improve surgical outcomes and lower costs. The SeamlessMD platform supports patients through preparation and recovery with reminders, video-based education, progress tracking and clinical data collection. Providers and administrators can access clinical intelligence tools to track patient compliance, catch complications earlier and improve population health. For more information about SeamlessMD, please visit www.seamless.md.