Administrative Solutions

KINGSTON, Ont. – With more than 24 million patient engagements, Novari Patient Engage software has proven that its use dramatically reduces the administrative burden on frontline healthcare workers by digitizing and automating patient communications and interactions. It can be quickly configured for the unique workflows and patient engagement needs for any type of clinic before, during, and after receiving care. Read More

CORNER BROOK, NL – VitalHub Corp. is pleased to announce the first Canadian customer for the Intouch with Health Queue Management & Patient Journey Optimization Platform with Newfoundland & Labrador Health Services (Western Zone). Newfoundland & Labrador Health Services have signed a multi-year service and support agreement to implement the Intouch platform at their new Corner Brook Acute Care Hospital. This represents a significant milestone for VitalHub in Canada. Read More

KINGSTON, Ont. – Novari Health is pleased to announce it has completed another successful implementation of its surgical wait list management and eBooking technology. The Novari ATC software has gone live at three Quinte Health hospitals located in Belleville, Trenton, and Picton, Ontario. Read More

LOWELL, Mass., and WESTON, Fla. – UKG, a leading provider of HR, payroll, and workforce management solutions for all people, today announced that Hartford HealthCare is advancing its great workplace culture and commitment to innovation with the AI-powered UKG Pro Workforce Management suite. Read More

OTTAWA – The Canadian Medical Association (CMA), MD Financial Management Inc. and Scotiabank are working with not-for-profit organizations to make measurable reductions in the administrative burden facing physicians. Read More

TORONTO – The Ontario Medical Foundation has awarded $42,500 to each of three doctors to study solutions to the growing issue of physician burnout. “Burnout is a critical issue in healthcare, impacting almost three-quarters of physicians and made worse by the pandemic,” said Dr. Albert Ng (pictured), president of the OMF, the charitable arm of the Ontario Medical Association. “To have healthy patients and a high-quality healthcare system, you need healthy physicians.” Read More

FREDERICTON, N.B. – A New Brunswick health authority is ramping up its efforts to bring more doctors into the province. Last week, the Horizon Health Network announced a new initiative for New Brunswickers looking to assist in the province’s recruitment process, offering $2,000 for anyone able to successfully refer a physician to come and work for the organization. Read More

NORTH BAY, Ont. – Marval North America, a subsidiary of Smart Employee Benefits Inc., announced they have won a competitive RFP for Marval’s integrated IT Service Management (“MSM”) solution. Mohawk Medbuy Corporation, a national, not-for-profit, shared services organization, led the Broader Public Sector procurement process in collaboration with its member Child Welfare Agencies. Read More

ST. THOMAS, Ont. – St. Thomas Elgin General Hospital’s Mental Health Outpatient Program recently leveraged Oracle Cerner Ambulatory Module. Using this system, the program has been able to reduce its outpatient wait time list, increase overall productivity, improve effectiveness of resources, reduce errors, and most importantly improve the patient experience. Read More