Viewing articles in the ‘Administrative Solutions’ topic.
May 1, 2026
ST. JOHN’S – Newfoundland and Labrador (NL) Health Services has been implementing a new approach to address missed appointments. NL Health Services partnered with patient engagement specialists, TxtSquad, to introduce two-way patient communication by text – paired with AI voice outreach to land-line phones – to drive no-shows down to the sub-four percent range. Read More
May 1, 2026
Healthcare systems are often described as capacity constrained. Demand continues to rise, workforce shortages persist, and fiscal pressures limit the ability to scale resources at the pace required to keep up with demand. The conclusion appears straightforward: the system needs more. Read More
April 15, 2026
TORONTO - As part of Ontario’s Patients Before Paperwork initiative, Novari Health, a VitalHub company, has executed a multi-year agreement with Ontario to implement its referral central intake technology across multiple regions of the province.
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March 25, 2026
TORONTO - Across Canada, patient flow is commonly framed as an operational challenge: bed capacity, emergency department overcrowding, alternate level of care patients occupying acute beds and system-wide pressure. These measures matter, but they are symptoms, not causes, and they only tell part of the story.
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March 4, 2026
ST. CATHARINES, Ont. - Novari Health, a VitalHub company, and Niagara Health are building upon an existing partnership by implementing Novari’s Medical Imaging Requisition Management (MIRM) and eRequest referral management technologies across the Niagara Region.
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March 4, 2026
HAGERSVILLE, Ont. - Emergency departments are among the busiest and most complex areas of any hospital. Care teams must assess patients quickly and accurately, often under pressure.
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January 14, 2026
PETERBOROUGH, Ont. - LGI Healthcare Solutions, a Canadian leader in healthcare IT, is pleased to announce that St. Joseph’s at Fleming, a long-term care organization, has selected LGI Workforce Pro, including Scheduling and Time & Attendance, to modernize workforce operations.
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December 3, 2025
TORONTO - A new report prepared by Deloitte Canada and commissioned by GS1 Canada finds that the lack of nationwide adoption of global standards via Global Trade Item Numbers (GTINs) and Global Location Numbers (GLNs) is costing the Canadian healthcare system up to $2.3 billion every year.
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November 19, 2025
ST. THOMAS, Ont. - For years, legacy fax systems have been a foundational part of healthcare communication. While they once served us well, they now pose challenges around security, administrative overhead, and limited interoperability. Transitioning to an electronic faxing solution at St. Thomas Elgin General Hospital now allows patient care areas to send, track, and manage faxes directly within digital workflows without printing.
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October 29, 2025
TORONTO - Healthkind announced the launch of Healthkind Nudge, an AI-powered communication service designed to transform how healthcare organizations engage with patients. With clinics struggling to manage rising patient volumes and no-show rates, Healthkind Nudge automates appointment confirmations and preparation instructions using intelligent two-way text conversations - giving patients instant access to accurate information while freeing clinic staff from repetitive administrative work.
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