Administrative Solutions

TORONTO - Across Canada, patient flow is commonly framed as an operational challenge: bed capacity, emergency department overcrowding, alternate level of care patients occupying acute beds and system-wide pressure. These measures matter, but they are symptoms, not causes, and they only tell part of the story. Read More

ST. CATHARINES, Ont. - Novari Health, a VitalHub company, and Niagara Health are building upon an existing partnership by implementing Novari’s Medical Imaging Requisition Management (MIRM) and eRequest referral management technologies across the Niagara Region. Read More

HAGERSVILLE, Ont. - Emergency departments are among the busiest and most complex areas of any hospital. Care teams must assess patients quickly and accurately, often under pressure. Read More

PETERBOROUGH, Ont. - LGI Healthcare Solutions, a Canadian leader in healthcare IT, is pleased to announce that St. Joseph’s at Fleming, a long-term care organization, has selected LGI Workforce Pro, including Scheduling and Time & Attendance, to modernize workforce operations. Read More

TORONTO - A new report prepared by Deloitte Canada and commissioned by GS1 Canada finds that the lack of nationwide adoption of global standards via Global Trade Item Numbers (GTINs) and Global Location Numbers (GLNs) is costing the Canadian healthcare system up to $2.3 billion every year. Read More

ST. THOMAS, Ont. - For years, legacy fax systems have been a foundational part of healthcare communication. While they once served us well, they now pose challenges around security, administrative overhead, and limited interoperability. Transitioning to an electronic faxing solution at St. Thomas Elgin General Hospital now allows patient care areas to send, track, and manage faxes directly within digital workflows without printing. Read More

TORONTO - Healthkind announced the launch of Healthkind Nudge, an AI-powered communication service designed to transform how healthcare organizations engage with patients. With clinics struggling to manage rising patient volumes and no-show rates, Healthkind Nudge automates appointment confirmations and preparation instructions using intelligent two-way text conversations - giving patients instant access to accurate information while freeing clinic staff from repetitive administrative work. Read More

TORONTO – Mohawk Medbuy Corp. (MMC) announced that six hospitals in Central Ontario have transitioned to its advanced Accounts Payable (AP) platform. The solution is driven by Basware, a global leader in accounts payable automation and invoice processing solutions. Read More

WINNIPEG – VitalHub Corp. is pleased to announce that it has successfully completed an implementation of its regional patient flow and whole-system visibility platform; SHREWD, to support improved patient flow and safer, more effective care coordination across the Winnipeg region. SHREWD is a real-time operational management platform which supports – and gathers data from – hospitals, long-term care facilities, community and cancer care services, inter-facility transport services, ambulance and paramedic services, and telehealth services. Read More