Administrative Solutions

TORONTO - A new report prepared by Deloitte Canada and commissioned by GS1 Canada finds that the lack of nationwide adoption of global standards via Global Trade Item Numbers (GTINs) and Global Location Numbers (GLNs) is costing the Canadian healthcare system up to $2.3 billion every year. Read More

ST. THOMAS, Ont. - For years, legacy fax systems have been a foundational part of healthcare communication. While they once served us well, they now pose challenges around security, administrative overhead, and limited interoperability. Transitioning to an electronic faxing solution at St. Thomas Elgin General Hospital now allows patient care areas to send, track, and manage faxes directly within digital workflows without printing. Read More

TORONTO - Healthkind announced the launch of Healthkind Nudge, an AI-powered communication service designed to transform how healthcare organizations engage with patients. With clinics struggling to manage rising patient volumes and no-show rates, Healthkind Nudge automates appointment confirmations and preparation instructions using intelligent two-way text conversations - giving patients instant access to accurate information while freeing clinic staff from repetitive administrative work. Read More

TORONTO – Mohawk Medbuy Corp. (MMC) announced that six hospitals in Central Ontario have transitioned to its advanced Accounts Payable (AP) platform. The solution is driven by Basware, a global leader in accounts payable automation and invoice processing solutions. Read More

WINNIPEG – VitalHub Corp. is pleased to announce that it has successfully completed an implementation of its regional patient flow and whole-system visibility platform; SHREWD, to support improved patient flow and safer, more effective care coordination across the Winnipeg region. SHREWD is a real-time operational management platform which supports – and gathers data from – hospitals, long-term care facilities, community and cancer care services, inter-facility transport services, ambulance and paramedic services, and telehealth services. Read More

KINGSTON, Ont. – Novari Health is pleased to announce that Waypoint Centre for Mental Health Care in partnership with Orillia Soldiers’ Memorial Hospital (OSMH) and Royal Victoria Regional Health Centre (RVH) has successfully implemented Novari’s electronic referral management, central intake, and workflow management solution. Read More

OAKVILLE, Ont. – HealthPRO Canada is taking action to protect Canadians from the growing threat of healthcare supply chain disruptions that lead to shortages of critical medications and medical supplies. The organization has launched the Healthcare Supply Chain Playbook – Ready or Not: Building Collective Resiliency to Navigate the Next Disruption – offering practical strategies to mitigate disruptions and build greater collective resiliency. Read More

KINGSTON, Ont. – With more than 24 million patient engagements, Novari Patient Engage software has proven that its use dramatically reduces the administrative burden on frontline healthcare workers by digitizing and automating patient communications and interactions. It can be quickly configured for the unique workflows and patient engagement needs for any type of clinic before, during, and after receiving care. Read More

CORNER BROOK, NL – VitalHub Corp. is pleased to announce the first Canadian customer for the Intouch with Health Queue Management & Patient Journey Optimization Platform with Newfoundland & Labrador Health Services (Western Zone). Newfoundland & Labrador Health Services have signed a multi-year service and support agreement to implement the Intouch platform at their new Corner Brook Acute Care Hospital. This represents a significant milestone for VitalHub in Canada. Read More