Canadian Healthcare Technology Logo
  • Issues
    • Current Print Issue
    • Print Archive
  • Advertise
    • Publishing Schedule
    • Circulation
    • Unit Sizes and Rates
    • Mechanical Requirements
    • Electronic Advertising
    • White Papers
  • Subscribe
    • Print Edition
    • e-Messenger
    • White Papers
  • Events
  • Vendors
  • About Us

GE Revolution Ascend

GE Revolution Ascend

Enovacom EPC

Enovacom EPC

Diagnostics

PEI deploys reminder app for DI appointments

May 25, 2022


Gailyne MacPhersonCHARLOTTETOWN, PEI – Prince Edward Island’s hospitals have been using a technological solution called Skip the Waiting Room to remind Islanders about their diagnostic imaging appointments. The made-in-PEI solution sends out alerts to patients via text or phone message.

The deployment is in response to the surging number of Islanders who are missing their diagnostic imaging appointments. Their numbers have doubled in recent months, rising from about 100 per month to 200.

Gailyne MacPherson (pictured), the director of diagnostic imaging for Health P.E.I., told CBC News that Skip the Waiting Room appears to be working.

“We believe that it is getting better as people get used to it. Hair appointments are done by text reminder, and esthetician appointments are done that way. As it becomes mainstream, we expect the response will be better.”

General X-ray, ultrasound and mammograms are the most frequently missed appointments.

Why are patients missing their appointments? MacPherson said some people may be afraid to come to a hospital for testing during the COVID-19 pandemic. And a sense of urgency may not always be there for mammograms, she said, if patients are not experiencing symptoms.

“We found out that 25 percent of the no shows in ultrasound were follow-up breast ultrasound,” MacPherson said.

“We know that now this is recent information that has come to light. And so we’re going to have to look at, are those first follow up, second follow ups, subsequent follow ups? We don’t we don’t have all the detail on that data yet.”

Health P.E.I. is asking anyone who can’t make their appointment to reschedule so it can be given to someone else.

According to Skip the Waiting Room’s website, the company’s goal is to integrate with Walk in Clinic providers and improve their operations, efficiency, data tracking, and reporting. “These medical walk-in clinics will benefit from our partnership and clients will be better able to make informed decisions,” the site says.

Skip the Waiting Room is being used by walk-in clinics across Canada. In PEI, three X-ray clinics are using the app, according to the company’s website.

The automated system for walk-in clinics enables patients to book their own appointments. The system will alert the patient about the best time to leave home or work to make the appointment on time, with the shortest wait to see a doctor or technologist.

For more information, see https://skipthewaitingroom.com/

PreviousNext

CHT print [900×150]

CHT print [900x150]

News and Trends

  • NS improves care by deploying Command Centres
  • Panel identifies threats from faxes, snooping, cyber-attacks
  • Bringing portable X-ray imaging to Canada’s remote communities
  • In Ontario, real steps are being taken to reach EHR interoperability
  • Care-givers need improved technology to reduce stress in the LTC sector
More from the Print Edition

Subscribe

Subscribe

Free of charge to Canadian hospital managers and executives in nursing homes and home-care organizations. Learn More

Follow us on Social Media!

Follow us on Social Media!

Softworks

Softworks

Nihi Spring 2023

Nihi Spring 2023

Advertise with us

Advertise with us

Sectra [Feb]

Sectra [Feb]

Change Healthcare [2]

Change Healthcare [2]

Infoway [March2023]

Infoway [March2023]

Zebra [Mar2023]

Zebra [Mar2023]

RealTime

RealTime

CHT print [900×150]

CHT print [900x150]

Advertise with us

Advertise with us

Sectra [Feb]

Sectra [Feb]

Change Healthcare [2]

Change Healthcare [2]

Infoway [March2023]

Infoway [March2023]

Zebra [Mar2023]

Zebra [Mar2023]

RealTime

RealTime

Contact Us

Canadian Healthcare Technology
1118 Centre Street, Suite 207
Thornhill, Ontario, Canada L4J 7R9
Tel: 905-709-2330
Fax: 905-709-2258
info2@canhealth.com

  • Quick Links
    • Current Print Issue
    • Print Archive
    • Events
    • Vendors
    • About Us
  • Advertise
    • Publishing Schedule
    • Circulation
    • Unit Sizes and Rates
    • Mechanical Requirements
    • Electronic Advertising
    • White Papers
  • Subscribe
    • Print Edition
    • e-Messenger
    • White Papers
  • Resources
    • White Papers
    • Writers’ Guidelines
    • Privacy Policy
  • Topics
    • Administrative Solutions
    • Clinical Solutions
    • Companies
    • Continuing Care
    • Diagnostics
    • Education & Training
  •  
    • Electronic Records
    • Government & Policy
    • Infrastructure
    • Innovation
    • People
    • Privacy and Security

© 2023 Canadian Healthcare Technology

The content of Canadian Healthcare Technology is subject to copyright. Reproduction in whole or in part without prior written permission is strictly prohibited. Send all requests for permission to Jerry Zeidenberg, Publisher.

Search Site

Error: Enter a search term

  • Issues
    • Current Print Issue
    • Print Archive
  • Advertise
    • Publishing Schedule
    • Circulation
    • Unit Sizes and Rates
    • Mechanical Requirements
    • Electronic Advertising
    • White Papers
  • Subscribe
    • Print Edition
    • e-Messenger
    • White Papers
  • Events
  • Vendors
  • About Us