North Bay Regional Health outsources transcription

Marc BouchardNORTH BAY, Ont. – North Bay Regional Health Centre (NBRHC) has awarded a multi-year contract to Terra Nova Transcription as an outsourced clinical documentation partner. Terra Nova, based in St. John’s, NL and Tampa, Fla., offers a complete end-to-end service.

“The contract for transcription services went through our full competitive bidding process,” said Marc Bouchard (pictured), Chief Information and Chief Privacy Officer, for NBRHC. “We are pleased to say that this process has resulted in the contract being awarded to a company that best meets all the criteria set out in the RFP and provides us with a valuable service.”

“Partnering with NBRHC allows us to provide their clinicians with the best quality transcription and speech editing available, creating efficiency in their facility, in a cost-effective and scalable outsourced infrastructure,” said Maria French, President and CEO of Terra Nova.

“We are increasingly becoming a key choice for healthcare organizations, health authorities, and local health integration networks (LHINs) looking to outsource transcription/editing services in order to reduce administrative overhead in a cost-effective process.

About North Bay Regional Health Centre
The North Bay Regional Health Centre (NBRHC) is one of four major acute care hospitals serving northeastern Ontario. The NBRHC is a unique healthcare organization with three primary roles: It provides acute care services to North Bay and its surrounding communities, it is the district referral centre providing specialist services for smaller communities in the area, and it is the specialized mental health service provider serving all of northeastern Ontario. Visit for more information.

About Terra Nova
Terra Nova is a leading provider of quality clinical documentation solutions to healthcare facilities throughout Canada and the United States, operating since 2001. Terra Nova offers full solutions for technology, speech recognition editing, and transcription, assisting clients move toward implementation of an electronic health record. Visit for more information.

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