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Mobile Solutions

Tough solutions to aid our tougher frontline healthcare workers

May 1, 2020


Healthcare professionals are always on the move. Whether it’s at a busy hospital, clinic, or long-term care facility, doctors, nurses and allied professionals need solid, secure electronic devices they can rely on. Samsung understands the challenges these healthcare workers face, and as a result have designed truly rugged and more secure mobile devices that are optimized for use in healthcare’s fast-paced and messy environment.

“At Samsung Canada, we understand how vital it can be to choose the right technology in the healthcare sector,” says Jennifer Safruk, Vice President, Mobile Division, Samsung Canada. “Facing uncertainty on a daily basis, we appreciate how essential ruggedized devices can be to address the unique needs of medical professionals everywhere.”

Sanitation and durability above all else

Hospitals require sanitary environments at all times, for their patients and staff – devices are no exception. The Galaxy Tab Active Pro and Galaxy XCover Pro are the latest in rugged technology from Samsung and, unlike most mobile devices, are tested against typical sanitizing solutions.1

Both rugged devices hold an impressive IP68 rating2 and have been tested against military specifications.3 This means these truly durable mobile solutions are better protected from dirt, dust and wetness and accidents when potentially dropped during insanely busy, overcrowded shifts.

Long days and longer nights

Another reality of frontline healthcare workers are the incredibly long, grueling shifts. In order to get through them successfully, medical staff require technology that lasts as long as they do (if not longer).

Both the Tab Active Pro and the XCover Pro are equipped with long-lasting, removable batteries that include POGO pins, letting users conveniently connect and charge the device and/or compatible third-party accessories. The Tab Active Pro offers up to 15 hours of video playback,4 ensuring the device withstands a full shift – even when outlets are few and far between. With the XCover Pro, its replaceable battery offers faster charging, allowing healthcare staff to keep their day going without unnecessary interruption.

Tools to evolve alongside ever-changing medicine

As technology continues to develop, medical professionals need to stay ahead and ensure they’re equipped with the right devices to meet their unique needs. Pagers remain an essential tool for internal communications, while digital systems are required to review medical records and take notes electronically.

The XCover Pro offers incredible capabilities for more secure, instant communications, allowing clinicians to contact each other easily and with a higher degree of privacy. Using two programmable buttons, it supports features such as Push-to-Talk and Walkie Talkie integrations, elevating doctors and nurses’ internal communications. The Tab Active Pro is equipped with the S Pen, allowing for easy note taking while monitoring electronic health records or forms while on the go.

Securing confidential data

As expected, healthcare professionals deal with extremely confidential medical data on a regular basis and need to ensure any transmission of data is kept safe and secure. All Galaxy rugged mobile solutions are equipped with built-in, defence-grade security, Samsung Knox Security. The Knox Platform offers multilayered security starting at the chip, offering added peace of mind to healthcare workers dealing with confidential medical information.

An additional layer of security is embedded in both the Tab Active Pro and XCover Pro, with facial or fingerprint recognition to unlock a device. This is particularly handy with medical staff who may rely on face recognition to quickly unlock devices with one hand or when wearing gloves.

In the off-chance that a device is stolen or goes missing – always a concern in healthcare – Knox Manage5 is an added solution to help further protect confidential data. This added cloud-based EMM solution comes with an affordable license fee that allows remote access to devices, allowing the user to both receive support or wipe the device remotely when lost.

The Galaxy Tab Active Pro and Galaxy XCover Pro are enterprise-level devices that are perfect for healthcare. They’re powerful, ruggedized and more secure. Everything that busy healthcare teams need.

The Galaxy Tab Active Pro and XCover Pro are available at the Samsung Experience Stores, or online at Samsung.com/ca. Corporate orders can be placed through distributor/reseller channels and the online SMB store. For more information and full product specifications, please visit the product pages.


  1. Based on internal testing.
  2. IP68 is based on test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Not advised for beach or pool use. Water or dust damage not covered by warranty
  3. This device passed U.S. military specification (MIL-STD-810G) testing against a subset of 21 specific environmental conditions, including temperature, dust, shock/vibration, and low pressure/high altitude. Real world usage varies from the specific environmental conditions used in MIL-STD-810G testing. Samsung does not guarantee device performance in all extreme conditions. Please see the inbox Quick Sales Guide.
  4. Based on average battery life under typical usage conditions. Average expected performance based on typical use. Actual battery life depends on factors such as network, features selected, frequency of calls, and voice, data, and other application-usage patterns. Results may vary.
  5. Sold separately.
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