Maintaining human connections in the virtual world
June 16, 2021
TORONTO – Canada is going through a virtual healthcare revolution. We have recently seen a significant rise in the number of people using digital services for a wide range of health and wellness needs. And while these technologies fill some of the gaps in Canada’s health system, health authorities and leaders need to take a closer look at the efficacy of virtual care and address some important questions.
Importantly, how do we ensure that virtual encounters provide the same level of care as in-person interactions? Will this technology eliminate the benefits and comforts of the traditional in-person appointment?
There is much to be considered as virtual care becomes ubiquitous in the coming years, and as a leader in this space, TELUS Health is facilitating these critical discussions.
On June 30, digital health expert Daniel Martz (pictured on left); family physician Dr. Dominik Nowak (pictured in centre); and Dr. Zayna Khaya (pictured on right), a Future Strategist with SE Health, will discuss the evolution of virtual care technology and the importance of maintaining the human element in our increasingly digitized world. Through personal and professional experience, they will address the latest advancements of digital health technology. And they will discuss the need for tools that promote human interaction, empathy, and compassion when it comes to all patient interactions.
Join this webinar to learn:
- How to provide the most effective virtual health supports;
- Why human connection is, and will continue to be, critical in virtual care;
- How do we ensure that virtual care maintains the human element; and
- Virtual tools that integrate human connection every step of the healthcare journey to help Canadians manage their health and wellness needs.
Wednesday, June 30 at 2:00 p.m. ET
Daniel Martz, Digital Health Expert and Vice-President, Virtual Care – TELUS Health
Fueled by his passion for leveraging leading-edge technology to transform healthcare and improve health outcomes, Daniel leads TELUS Health’s Virtual Care portfolio and is on a mission to make quality healthcare more accessible for all working Canadians. With a career spanning more than 21 years and leadership experience in multidisciplinary fields such as healthcare, technology, and media, Daniel joined TELUS Health following the acquisition of EQ Care, a virtual care company, where he served as CEO. Prior to joining TELUS Health, Daniel held leadership positions at Bombardier Aerospace, Accenture and AT Kearney.
Dr. Dominik Nowak, Family Physician
Dr. Nowak is a practicing family physician and a faculty member at the University of Toronto. He trained at McMaster University, where he specialized in family medicine and served as chief resident. Outside of clinical practice, Dr. Nowak is a recognized leader in primary care and health systems strategy. He finished a Master of Health Administration at the Institute of Health Policy, Management and Evaluation out of the Dalla Lana School of Public Health. Dr. Nowak is currently Chair of the TELUS Medical Advisory Council.
Dr. Zayna Khayat, Future Strategist with SE Health
Dr. Zayna Khayat is a futurist that’s sought after by many global companies, boards and conferences that want to get ahead in the new health economy and innovation. Her work and research have collaboratively urged her audiences to demand more in their health care and from health systems that govern care. Dr. Khayat was previously the lead of health system innovation at MaRS Discovery District. Currently, she is the Future Strategist with SE Health (formerly, Saint Elizabeth Health Care), a not-for-profit social enterprise applying knowledge, vision and drive to forever impact how people live and age well at home, today and into the future. Dr. Khayat plays a key role in this organization that brings quality excellence and innovation to home care, seniors’ lifestyle, and family caregiving in Canada.