BC agencies produce EMR training videos

VANCOUVER – New Electronic Medical Record (EMR) orientation videos are now available to support BC clinics in preparing locums or new staff members for using the clinic’s EMR system. The videos, for Accuro, Profile, Med Access, and Oscar, contain short, four-minute sections for easy navigation.

The orientation videos are developed by the Family Practice Services Committee’s (FPSC) Practice Support Program (PSP), and Doctors of BC’s Learning and Development team, in consultation with Divisions of Family Practice and physician peer mentors.

By providing the introductory knowledge needed to navigate the EMR, the videos help to reduce the time staff spend providing basic orientation to locums and new team members. This allows clinic staff to focus their time on providing clinic-specific information and work with vendors or PSP health technology coaches to optimize their EMR system.

Each vendor has four time-stamped videos that contain:

• Before the patient’s visit: In this workflow, the video reviews how to login into the EMR, view schedules, manage appointments, and access/review patient charts.
• Reviewing a patient summary: This video describes how to access charts and enter vitals; review, search and update medications; review labs and chart notes; update patient history (including any new diagnoses); and search for forms and handouts.
• Documenting a patient visit: This video reviews how to open patient charts, search and add diagnoses, create prescriptions and requisitions (lab and imaging), referral letters and doctor’s notes.
• Ending a patient visit: This video reviews how to save and end a visit note, use the EMR to communicate with your team, and bill for a patient.

Quick reference guides for several EMRs are available as additional training support for clinics.

For more information on PSP services, visit the PSP webpage. The FPSC is one of four joint collaborative committees that represent a partnership of the Government of BC and Doctors of BC.