Transformation of forms to a digital process means better flow

Paperwork and administrative tasks are part of delivering healthcare – but for the practitioners and support staff of one of the largest hospitals in Eastern Ontario, the burdens had grown beyond manageable. Hours spent filling out forms, faxing back and forth, and chasing down signatures and consent meant less time focusing on patient care.

Enter Auxita, a digital platform that integrates seamlessly with EHRs like Epic to help staff and HCPs manage workflows and paperwork easily and efficiently. Auxita’s innovative platform connects clinics, patients, insurance providers, and patient support programs (PSPs) to deliver care in a timely and streamlined manner, while managing the burden of paperwork digitally.

Mastering workflow: The traditional reliance on paper-based systems for managing patient information and consent forms is increasingly unsustainable and can create backlogs. Such methods are labor-intensive and error-prone and detract from the time that healthcare professionals (HCPs) could otherwise spend with patients.

The lack of integrated Patient Support Program (PSP) enrolment forms for specialty medications within hospital systems compounds the challenges that hospitals face.

With Auxita, manual completion of outdated paper forms has become a thing of the past. Digitizing this process and providing advanced management tools has enabled this hospital’s 3,200 staff and HCPs to centralize and streamline patient information workflows. This digital shift has resulted in significant time savings and increased accuracy, allowing HCPs to focus on delivering high-quality care.

Efficiency and care: Patients who require specialty medications – such as biologics or biosimilars – will often need the services of a Patient Support Program (PSP). While PSPs themselves are invaluable to the patient, whose medical needs can be intense, the process of enrolment and capturing patient consent is time-consuming.

Auxita’s digital platform has made the process less cumbersome. By handling all details of a patient’s information digitally, there is no paperwork that needs to be mailed or faxed out.

Whether in the hospital or from the comfort of their home, patients can receive and give consent on the Auxita platform, enabling a faster turnaround that can speed up the time it takes for a patient to get enrolled with a PSP and access to the care they need.

On the hospital staff side, Auxita’s seamless integration with Epic means full visibility and notifications of forms that have been signed and completed. Admin staff do not need to chase down or make calls to patients or payors; the status of a patient’s PSP enrolment can be accessed at-a-glance from the Auxita dashboard, making it easy for anyone on staff to know where their patients are in the process.

And there is no more chasing down forms: Auxita’s platform houses all necessary forms from every manufacturer, ensuring HCPs have access to the most current copies for any specialty drug prescription.

The use of Auxita to manage the bureaucratic aspects of PSP enrolment has enabled faster access to care for patients and given hospital staff time back to focus on their patients. The mental load associated with administrative tasks has transformed into an opportunity for HCPs to build stronger relationships with patients and deliver even more meaningful care.

Flexible workflow integration: Flexible workflow integration is crucial as it will allow hospitals to tailor the system to their specific needs and processes, ensuring a seamless fit into their existing operations. Implementing this improves communication and collaboration by routing all enrolments to a single point of contact who collaborates closely with the relevant teams.

This adaptability is particularly beneficial in departments with complex workflows, such as gastroenterology and rheumatology. It ensures that all steps, from enrolment to treatment coordination, are managed efficiently, reducing the administrative burden.

Additionally, the platform supports specialty and retail pharmacies, allowing patients and physicians the flexibility to choose their preferred pharmacy for prescription fulfillment, enhancing convenience and improving the overall quality of care.

Overall, a flexible workflow integration is essential for optimizing healthcare operations, improving patient outcomes, and providing a higher level of care.

Reducing administrative burden: Administrative burdens can mean administrative burnout. The risk of errors and discrepancies in patient records can lead to further work and negative outcomes for the patient experience.
Auxita’s streamlined workflows ensure that patient data is consistently updated and easily accessible, facilitating quicker decision-making and treatment planning. With patient information digitally captured, there is less risk of details being inaccurately copied into paper forms.

Auxita’s approach to reducing administrative burdens extends to enhancing collaboration among healthcare teams. By providing a unified platform that supports interdisciplinary communication and data sharing, Auxita promotes coordinated care delivery.

This collaborative environment fosters better patient outcomes through improved care coordination and reduced duplication of efforts. Solutions like Auxita are pivotal in ensuring that administrative tasks no longer overshadow the primary goal of delivering compassionate and effective patient care.

Leading the way: As a hospital with hundreds of thousands of patient visits each year and a staff of over 3,200, the demands to keep employees satisfied and to deliver excellence in patient care never wane. Digital solutions such as Auxita enable hospitals to set a new standard for healthcare delivery.

The role of technology in streamlining operations and improving patient outcomes will only become more critical. Auxita’s commitment to creating interoperable, flexible solutions is paving the way for a future where healthcare providers can focus on what truly matters – the well-being of their patients.

To learn more about how Auxita is transforming healthcare and improving patient care, visit their website www.auxita.com.