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Wait Lists

Niagara Health acquires surgical wait-list management tools

November 27, 2024


Sonali KohliST. CATHARINES, Ont. – Novari Health, a leading provider of innovative digital wait list management, central intake, and referral management tools, is pleased to announce the successful launch of its surgical wait list management and eBooking system across Niagara Health’s three surgical campuses.

Niagara Health joins hospitals across Canada that have implemented the Novari ATC software to help improve surgical efficiency and improve access to surgical services throughout its network. Novari technology allows hospitals and health care networks to seamlessly manage complex wait lists in a way that maximizes operating room time, helps reduce backlogs and reduces the administrative burden on clinicians and staff.

The deployment of the Novari technology is an important component of Niagara Health’s implementation of Oracle Health’s Millennium hospital medical record system. Novari technologies compliment and integrate with hospital information systems and electronic medical record systems including Epic, Meditech, Oracle Health (Cerner) and others.

Healthcare systems around the world continue to grapple with the legacy effects of the COVID-19 pandemic and human healthcare resources (HHR) shortages. To help offset these challenges, Novari Health provides state-of-the-art referral management, central intake, and wait list management solutions. These systems streamline the management of wait lists for medical imaging, surgery, mental health, diabetes, and other clinical services that have experienced unprecedented backlogs in recent years.

“The incorporation of the Novari ATC digital wait list management system into our new hospital information system (HIS), ensures that our provider offices are included in our vision to positively and powerfully transform care in Niagara,” said Sonali Kohli (pictured), executive vice-president, Digital Transformation and chief information officer. “We are so incredibly proud of how provider office staff and physicians have come together to support and contribute to this massive project that will advance how we deliver care and improve the experience for our patients, caregivers, staff and physicians.”

“It’s rewarding for us to be part of Niagara Health’s digital modernization. The success of this work was due in no small part to the hard work and collaboration of Niagara Health, Oracle Health, and Novari Health teams,” said John Sinclair, president & CEO, Novari Health.

About Niagara Health
Niagara Health is a regional healthcare provider with multiple sites and a growing network of community-based and virtual services. We believe that every person in our region deserves to live every day of their life in the best health possible. As a community-based academic centre, our focus on teaching and learning, research, innovation and partnership propels us to continually improve care and make a difference in people’s lives. Our team is made up of more than 7,300 staff, physicians and volunteers who we count on to deliver Extraordinary Caring. Every Person. Every Time. Our Accreditation with Exemplary Standing is a clear demonstration of the team’s commitment to the highest safety and quality standards.

About Novari Health
Novari Health’s award-winning enterprise scale referral management, central intake, and wait list management software solutions improve access to care, whilst improving the efficiency and effectiveness of healthcare organizations. Leveraging HL7, FHIR, DICOM, and other international standards, our technologies compliment and integrate with a wide variety of healthcare systems (e.g., HIS, EMR, PACS, etc.). Headquartered in Canada, with offices in Australia, New Zealand, and the United Kingdom, Novari is one of the fastest growing digital health solution providers. ISO 27001 certified, Novari Health is a Microsoft Partner, with software solutions hosted on Microsoft Azure’s global network of data centres.

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