AI scribe Vendor of Record (VOR) program created for Ontario doctors

June 27, 2025

TORONTO – Supply Ontario has established a new Vendor of Record (VOR) arrangement for Artificial Intelligence solutions – AI Scribe. This arrangement includes multiple vendors who have been pre-qualified through a competitive Request for Bids (RFB) process.

“The VOR list isn’t just a vendor directory – it’s a curated selection built around real-world clinical needs, privacy and security standards, and regulatory requirements,” said Dr. Chandi Chandrasena, chief medical officer, OntarioMD and a family physician.

“Every criterion, from documentation accuracy to workflow fit, was developed in collaboration with primary care physicians and incorporated input from the Ontario Medical Association, Section of General and Family Physicians, and our AI Scribe Evaluation Study.”

The AI scribe VOR is part of the Ontario AI Scribe Program, Ontario’s broader initiative to promote the responsible and effective adoption of digital health technologies and to assist healthcare providers. This program was developed in partnership with key organizations, including the Ministry of Health, Ontario Health, and OntarioMD.

The VOR arrangement, which is effective from April 27, 2025 through to April 27, 2028, is for a term of three years, with one additional optional extension term of one year. The VOR arrangement is optionally available to non-OPS entities including entities in public healthcare sector.

This VOR arrangement will introduce a digital tool designed to reduce the administrative burden on healthcare practitioners, allowing them to focus more on patient care. This will enhance patient engagement, improve care coordination, and optimize clinical workflows.

Right now, no funding is available to acquire solutions from this VOR list. “In a recent physician forum, many acknowledged that while funding is important, privacy, security, and liability alignment come first,” said Dr. Chandrasena. “Through the VOR list, we will have group-buying power to ensure prices are fair and better than market prices.”

Qualified vendors. There are currently 20 AI Scribe Vendors of Record:

  • 12677776 Canada Ltd./EMERGE Healthcare Co.
  • 3M Healthcare Canada Company Limited (DBA Solventum)
  • 4530019 Nova Scotia Limited, dba SpeechMD Voice Recognition
  • ADGTECH SOLUTIONS INC.
  • Aya Health Technologies Inc.
  • Laboratoire CoeurWay Inc.
  • Data Centre Intelligence Inc.
  • Deljoo Inc.
  • DocSplain AI Doctor Inc.
  • 8137862 Canada Inc. (O/A MarkiTech)
  • MediEmma AI Software Services Inc. (doing business as Empathia AI)
  • Pippen AI Corporation
  • QuickChart Inc.
  • Scribeberry Ltd.
  • Scrubs Co-Pilot Inc.
  • SinaAI Inc.
  • 11855760 Canada Inc. (Tali AI)
  • Vero Scribe, 1001079684 Ontario Inc.
  • Mikata Health Inc.
  • Mutuo Health Solutions Inc.

Transcription: The solutions must provide near-instant transcription (within 30 seconds) of the patient-clinician conversations. The solution should also have features to pause/resume without data loss, filter out background noise and irrelevant content, and differentiate multiple speakers (e.g. patient, caregiver, clinician).

Note creation & editing: The solution must be able to automatically generate detailed, high-quality notes reflecting the full patient visit, while adhering to CPSO documentation standards. Clinicians must be able to review/edit these notes within the platform using typing or voice dictation, ensuring accuracy, completeness, and control over final notes.

Templates: The solution should offer a range of structured note templates such as SOAP, referral, consult, and summary formats. Clinicians will be able to customize existing templates or create their own and have the flexibility to switch between templates mid-session without losing previously captured data.

Language capabilities: The solution must accurately transcribe and generate notes in English and be able to process diverse accents and medical slang and standard clinical acronyms. The solution’s interfacing must be available in English by default. Scribes should also be optionally available in French (and other languages), French-language interfacing may also be offered.,

Patient-facing summaries: The solution should generate patient-friendly visit summaries and care instructions, with the ability to adjust language for different reading levels.

Workflow integration: Clinicians should be able to easily transfer finalized notes into their EMRs. The solution should work on multiple platforms (web, mobile, desktop), and offer offline functionality with automatic sync when connectivity is restored.

Compliance with privacy laws: The solutions must comply with Canadian and Ontario privacy laws, including the Personal Health Information Protection Act (PHIPA), Personal Information Protection and Electronic Documents Act (PIPEDA), and the Freedom of Information and Protection of Privacy Act (FIPPA).