Education & Training
NIHI McMaster CE microcredential courses this fall
September 3, 2025
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Leadership in Health Care: Learning to Lead
9 Sessions, Live, Interactive, Online
Weekly, October 7 – December 9, 2025 No Session on November 11, 12:00 – 1:30 PM ET
The course investigates the nature of leadership, considers what makes a good leader, and investigates the skills needed in leadership, including effective communication, handling conflict, building high performing collaborative teams, decision making, and setting and achieving a vision and goals.
Competencies Achieved
By successfully completing this course, participants will be able to:
- Delineate the current leading theories of leadership and leadership qualities.
- Develop and deliver a successful communications strategy.
- Provide effective feedback to colleagues/subordinates comfortably.
- Understand their conflict management style, recognize the advantages and disadvantages of their approach, and act on improving their approach.
- Demonstrate the steps in building a high-performing team and participate in one through the various exercises and simulations given in the course.
Registration and more information
ROI Thinking in Healthcare
6 Sessions, Live, Interactive, Online
Weekly, October 8 – November 12, 2025, 12:00 – 1:30 PM ET
The key to survival in the healthcare industry is to connect the dots and show bottom-line accountability while maintaining quality and efficiency. To meet this challenge healthcare organizations must be more efficient and effective.
It’s important to prove value for every healthcare initiative, program or project. Learn how to set up a project for success and how to determine the project’s value, impact and Return on Investment (ROI).
Competencies Achieved
By successfully completing this course, participants will be able to:
- Embed ROI Thinking into programs and initiatives.
- Demonstrate alignment of programs and initiatives to the organizational strategy.
- Develop objectives at all five levels of data – setting the program/initiative up for success.
- Analyze an impact or ROI study to determine how to improve the program/initiative.