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Administrative Solutions

Novari referral system to be used across Ontario

April 15, 2026


John Sinclair [2022]TORONTO – As part of Ontario’s Patients Before Paperwork initiative, Novari Health, a VitalHub company, has executed a multi-year agreement with Ontario to implement its referral central intake technology across multiple regions of the province.

Central intake models, sometimes referred to as single point of access models, have been proven to improve patient access to care by centrally receiving, triaging, and routing referrals to the most appropriate clinical setting, with the shortest wait time and as close to the patient’s home as possible.

Novari Health’s central intake, triaging, routing, and workflow software is the leading global system for health regions, provinces, and individual hospitals.

Novari’s central intake technology has been deployed in Canada, Australia, and the United Kingdom for a wide assortment of clinical services including surgery, mental health and addictions, and medical imaging.

The Novari suite of software technologies includes surgical wait list management, referral management, central intake, and care coordination. Health systems, hospitals, regional health authorities, and governments leverage the company’s cloud-based and AI enabled technologies to help improve wait times and ensure that the right patients get treated at the right time and by the right provider.

“This large-scale deployment of our technology builds on years of successful implementations across Ontario and beyond. My colleagues and I are proud to partner with Ontario Health on such an innovative provincial initiative,” said John Sinclair (pictured), president & CEO, Novari Health.

About Novari Health
Novari Health, a VitalHub company, delivers cloud-based enterprise scale AI enabled referral management, central intake, and wait list management software solutions that improve access to care, while improving the efficiency and effectiveness of healthcare organizations. Leveraging HL7, FHIR, DICOM, and other international standards, our technologies complement and integrate with a wide variety of healthcare systems (e.g., HIS, eReferral, PACS, etc.). Novari is one of the most trusted digital health solution providers. For more information, visit novarihealth.com.

About VitalHub
VitalHub is a leading software company dedicated to empowering health and human services providers globally. VitalHub’s comprehensive product suite includes electronic health records, operational intelligence, and workforce automation solutions that serve over 1,300 clients across Canada, the UK, and other geographies. The Company has a robust two-pronged growth strategy, targeting organic opportunities within its product suite and pursuing an aggressive M&A plan. VitalHub is headquartered in Toronto with over 700 employees globally, across key regions and the VitalHub Innovations Lab in Sri Lanka. For more information about VitalHub, please visit www.vitalhub.com.

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