Wait Lists
Sunnybrook to deploy Novari Health solutions
June 17, 2026
TORONTO – Novari Health, a VitalHub company, and Sunnybrook Health Sciences Centre have executed an agreement to implement Novari’s suite of wait list management and referral management software technologies across the organization.
Sunnybrook joins hospitals, regional health authorities, and health systems in Canada, Australia and the United Kingdom that have implemented Novari solutions to improve access to care.
The Novari ATC module will support improvements in surgical efficiency by managing complex wait lists, optimizing operating room utilization, reducing surgical backlogs, and easing administrative workload for clinicians and staff.
The Novari referral management modules will be deployed to efficiently manage the receipt, processing, workflows, and wait list management across a mix of inpatient and outpatient clinics.
“Moving towards a single, modern health information system has been years in the making. Partnering with Novari, and integrating their technology with our new HIS, will only further enable our teams to provide the world class care Sunnybrook is known for,” said Rob Lee (pictured), vice-president, digital health and chief information officer, Sunnybrook Health Sciences Centre.
Novari’s Medical Imaging Requisition Management (MIRM) solution will be integrated with both the hospital’s new Oracle health information system (HIS) and picture archiving and communication system (PACS) to digitize and streamline the radiology department’s workflows.
The Novari technologies are being deployed alongside Sunnybrook’s implementation of a single HIS. Novari technologies complement and integrate with many health information systems, electronic medical record (EMR) systems, PACS systems, and others.
The Novari suite of software technologies includes wait list management, referral management, central intake, and care coordination. Health systems, hospitals, regional health authorities, and governments leverage our cloud-based and AI-enabled technologies to help improve wait times and ensure that the right patients get treated at the right time and by the right provider.
Novari technology offers AI enhanced analytics that provide real-time visibility into patient wait times, helping organizations to enhance resource utilization, identify workflow bottlenecks, and strengthen operational efficiency.
“Sunnybrook, from its founding in the 1940s, has had a rich history of providing outstanding care. My Novari and VitalHub colleagues and I are proud to play an important part in their next chapter as they move to an integrated, electronic health record system.” Said John Sinclair, president & CEO, Novari Health.