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Artificial intelligence

AI super users: Making MS Copilot agents at Amplify Care

By Will Falk (with AI Assistance)

October 30, 2026


This is the first article in a monthly series on Canadian AI Healthcare Super Users: people inside health organizations who build with AI rather than wait for it. Each piece looks at one person’s stack and the agents they have built. We start with Stewart McKendry, director of AI at Amplify Care, a not-for-profit digital health organization. Most health organizations have Microsoft Copilot because they already run on Microsoft 365. I asked Stewart what it takes to make it useful. Our conversation has been edited for length and clarity. (W.F.) Read More

Q & A: Scaling generative AI and agentic AI without sacrificing trust

October 30, 2026


We sat down with Dr. Lorne Rothman, Principal, Data Sciences, Canada Healthcare Lead for SAS, to peel through the second annual Data and AI Impact Report: The New Economics of Trust through a healthcare lens. Read More

Government of Canada announces $500 more for AI

October 21, 2026


Evan SolomonOTTAWA - Evan Solomon (pictured), minister of artificial intelligence and digital innovation, announced that an additional $500 million over five years to expand and enhance the Regional Artificial Intelligence Initiative is now available. This investment brings total federal funding for the initiative to $700 million. Read More

PolicyArc brings AI agents under control

October 21, 2026


Mike Cook Alec LawsTORONTO - IDENTOS, a leading Canadian identity, privacy, and authorization company, announced that PolicyArc is now generally available. PolicyArc is built to solve one of the fastest-growing problems in enterprise software: how to safely extend access not just to people and services, but also to the AI agents now acting on their behalf. Read More

Loblaw’s PC Health launches chatbot

October 7, 2026


Loblaws chatbotTORONTO — Loblaw Companies Limited’s PC Health launched an artificial intelligence-powered chatbot last month, and the company said it processed more than 100,000 questions in its first week. Read More

Digital health, clinical AI and the trade war: the view from this side of Lake America

By Will Falk (With AI assistance)

September 30, 2026


Digital healthcare in Canada has long accepted that the three largest hospital EMR vendors have almost no Canadian presence: no Canada-based employees at all in the case of Epic and MEDITECH, and a handful in the Cerner part of Oracle. Yet our spend on these systems is well over a billion dollars a year. In 2026, living on the shores of Lake America, are we still OK with this? Read More

William Osler’s workforce prepares for an AI-Supported Future of Care

September 30, 2026


BRAMPTON, ONT. – William Osler Health System (Osler) has been undergoing one of the multi-site community teaching hospital’s largest clinical transformations yet, as it reshapes clinical practice with the formal launch this month of its state-of-the-art Epic hospital information system (HIS). Read More

North Bay hospital among first to give patients AI support

September 9, 2026


Autumn TignanelliNORTH BAY, Ont. - North Bay Regional Health Centre says it’s among the first medical centres in the world to give patients safe, clinician-approved AI support around the clock. Read More

Signal 1 signs AI deal with NL Health Services

September 9, 2026


Tomi PoutanenTORONTO - Signal 1, which makes AI tools for healthcare, has landed a deal with Newfoundland and Labrador’s medical authority as it grows a Canadian clientele that includes Nova Scotia’s provincial system and hospital groups in British Columbia, Ontario and Quebec. Read More

Community hospitals building a regional AI governance collaborative

August 28, 2026


Artificial intelligence has quickly moved from the periphery of healthcare innovation to the centre of clinical, operational and administrative transformation. Ambient clinical documentation, predictive analytics, imaging support, scheduling optimization and administrative automation are no longer future possibilities – they are today’s procurement decisions. Read More

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