EDMONTON — A Primary Care Alberta (PCA) service that connects Health Link 811 callers with a physician for phone or secure Zoom assessments has now assisted over 100,000 callers. Virtual MD was introduced in 2022 to lower the number of potentially needless ER visits. A registered nurse or clinical staff member conducts an examination when Albertans call Health Link 811 to ascertain whether they require additional evaluation from a doctor.
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WINNIPEG – The Manitoba government is introducing a new virtual crisis consultation service to support children and youth facing mental health and addiction challenges. The service will connect frontline workers, such as school-based counselors, social workers, and physicians, to clinical experts for immediate advice and support.
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BURNABY, BC – Fraser Health Virtual Care is a contact centre where individuals can connect with a registered nurse or dietitian to assess their concerns and access the most appropriate health information or resource.
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The Toronto Grace Health Centre, an urban hospital specializing in complex, continuing care and post-surgical rehab, has large ambitions when it comes to telehealth.
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HAMILTON, ONT. – By combining clinical care with research, the virtual care program at Hamilton Health Sciences and McMaster University – now called Continuus Health – has been able to reduce the length-of-stay of certain groups of hospital patients by two days.
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North West Telepharmacy Solutions is a banner of The North West Company and is known to lead an innovative telepharmacy practice. This article highlights a program incorporating telepharmacists to deliver best practices in virtual, team-based care.
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CHILLIWACK, BC – When faced with increasing referrals and a need to bring in more staff, the Speech Language Pathology Team at Chilliwack General Hospital saw an opportunity to use technology to their advantage. Their vision was to implement a plan that removed geographical recruitment barriers and allowed patients and clinicians to connect easily.
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TORONTO – Ontario’s Health811 service, which evolved from the province’s traditional, nurse-led telephone service, Telehealth Ontario, has rapidly expanded its range of capabilities since launching in 2022. It continues to offer access to nurses via telephone, but it’s now also providing a host of computer and smartphone-based options, including chat and video.
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VICTORIA, BC – People are receiving safe, timely acute care from their own homes through the newly expanded Hospital at Home (HaH) program at Cowichan District Hospital (CDH). HaH is an internationally recognized model that is both safe and effective, and is designed to improve patient comfort, privacy and independence.
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REGINA – Lumeca Health, a leading provider of innovative healthcare communication solutions, and FirstHx, a clinician-led pioneer in AI-powered patient intake solutions, are thrilled to announce a strategic integration aimed at making the delivery of care more efficient.
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