Cloud DX to provide VHA with remote monitoring tech

KITCHENER, Ont. – Cloud DX, a leading North American provider of virtual care and remote care monitoring platforms is pleased to announce a new contract with Ontario-based VHA Home HealthCare (VHA). VHA is a not-for-profit home care organization with a simple yet profound mission: creating possibilities for more independence.

Operating in multiple regions across Ontario with a team of close to 3,000, VHA’s administrative staff and large clinical team of nurses, personal support workers, rehab therapists and home support workers provide health and support services for more than 100,000 clients and families each year.

Alistair Forsyth (pictured), VHA vice president, Digital Health and chief information officer, commented: “Implementing a remote care monitoring platform is an important example of how VHA uses innovative technology to empower our clients and help keep them safe and healthy at home. We are excited to be embarking on this collaborative partnership with Cloud DX, a Canadian leader in patient-facing digital solutions.”

In January 2024, Cloud DX will begin supporting VHA in the care and support they provide to clients so they can safely stay at home. Cloud DX can offer clients RCM software and devices, so they are able to seamlessly complete surveys, take biometric readings, and interact with their care team virtually.

Cloud DX Connected Health RCM optimizes vital sign monitoring, medication management, wound care, and rehabilitation therapy conducted from the comfort of each client’s home.

The contract was signed on December 19, 2023, with an initial term of 24 months, with mutually agreed extensions thereafter. Together Cloud DX and VHA expect to deploy Connected Health RCM services to a significant proportion of eligible clients in the initial period of this agreement.

In addition to VHA, Cloud DX supplies RCM products and services for home care use cases to Health PEI. Cloud DX charges a per patient per month software license fee for this type of deployment, along with additional fees for hardware, wound care, customizations, connectivity, and other related services. As of September 31, 2023 Cloud DX reported gross margins of 77%.

Cloud DX COO and Co-founder Anthony Kaul stated: “The Cloud DX team is honoured and excited to partner with VHA, an organization whose values and mission are aligned with ours. Cloud DX delivers the innovative solutions, services and technology needed to impact new models of hospital-to-home, transitional and community-based care delivery through VHA’s tremendous reach.

Together Cloud DX and VHA can improve patient outcomes, keeping Ontarians out of hospital and safe in their homes, while helping to build a more integrated healthcare system.”

About VHA Home HealthCare
VHA Home HealthCare (VHA) is a not-for-profit charitable organization that offers 24/7 nursing, personal support, rehab services and charitable home support services to people of all ages and cultural backgrounds in Ontario. For close to 100 years, VHA has been providing high quality care, with great heart, to some of the most vulnerable and marginalized populations in the communities we serve. In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care. VHA is committed to advancing the sector through integrated care partnerships and by generating high quality evidence through research and innovation. VHA is accredited by Accreditation Canada with exemplary standing, a Registered Nurses’ Association of Ontario Best Practice Spotlight Organization (BPSO) and a partner agency of the United Way Greater Toronto.

About Cloud DX
Accelerating digital healthcare, Cloud DX is on a mission to make healthcare better for everyone. Our Connected Health remote patient monitoring platform is used by healthcare enterprises and care teams across North America to virtually manage chronic disease, enable aging in place, and deliver hospital-quality post-surgical care in the home. Our partners achieve better healthcare and patient outcomes, reduce the need for hospitalization or re-admission, and reduce healthcare delivery costs through more efficient use of resources. Cloud DX is the co-winner of the Qualcomm Tricorder XPRIZE, winner of “2022 Top Innovator” from Canadian Business, a 2021 “Edison Award” winner, a Fast Company “World Changing Idea” finalist, and one of “Canada’s Ten Most Prominent Telehealth Providers.” Cloud DX is an exclusive partner to Medtronic Canada, Teladoc Health Canada.