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Virtual care company OnCall receives investment

April 11, 2018


Nicholas Chepesiuk

TORONTO – OnCall Health announced that Ripple Ventures has become its new lead investor. The partnership between Ripple Ventures and OnCall Health will expand the reach of the Toronto technology startup’s main product (a virtual care platform), and will accelerate its vision to improve accessible mental health options for patients from Canada and the United States.

With a focus on privacy, security, and accessibility, OnCall Health has created an effective tool for healthcare providers to enhance their patient experience.

“I’m thrilled to announce that we’re bringing on Ripple Ventures as our lead investor,” said Nicholas Chepesiuk (pictured), CEO, OnCall Health. “Ripple has a strong track record of funding companies that bring a new approach to large, complex, or high growth industries. It’s an honour to be in Ripple’s portfolio. We see virtual care or telehealth being a component of every healthcare provider’s toolkit in the near future. To make that vision a reality, we are investing heavily in our technology and human resources.”

OnCall Health currently works with key healthcare providers such as Wellpoint, a national provider of health and safety services to Canada’s largest employers, Dalton Associates, the largest network of mental health clinicians in Ontario, and Back in Motion, a full-service rehabilitation and employment solutions company based in BC.

Clinical research shows that most healthcare appointments do not need to be conducted in person, and patients express high satisfaction rates with virtual healthcare appointments. However, the vast majority of clinicians have yet to adopt virtual care technology to use with their patients.

Today, thousands of healthcare providers across Canada and the United States use OnCall Health to support existing features of their practice, and to expand their practice with new tools that are HIPAA and PHIPA compliant.

“OnCall Health is a B2B market leader in end-to-end encryption (E2E encryption) telemedicine services. They are changing the way patients can access their healthcare providers, while still protecting patient privacy and continuity,” said Matt Cohen, managing partner, Ripple Ventures.

He added, “Skype, Google Hangouts and Facetime tools are not healthcare compliant nor are they designed for handling sensitive data. Ripple Ventures is proud to lead this seed round in OnCall Health, as we are strong believers in how they will continue to attract healthcare practitioners and service professionals who want to increase satisfaction with clients while maintaining privacy and efficiency.”

About Ripple Ventures

Ripple Ventures is an early-stage venture fund focused on investing in seed stage companies building frontier technologies in North America. With teams in Toronto, Boston & San Francisco, Ripple looks to support entrepreneurs who seek to revolutionize the most competitive global industries by solving difficult problems with unique solutions. The fund has a strong focus on three main areas: Enterprise Software, Enterprise Blockchain & Healthcare/Life Sciences. For more info visit www.rippleventures.ca.

About OnCall Health

OnCall Health enables thousands of healthcare providers to improve access to their services. Providing an easy and secure way for healthcare providers to schedule and host secure video, text, and phone consultations with their patients, OnCall Health can also automate many administrative tasks such as scheduling, form completion, and payment processing. OnCall Health ensures patient privacy by encrypting all interactions which occur in the system, and complies with all relevant healthcare privacy legislation. OnCall Health works with providers in both Canada and the United States, and provides a white label solution for larger healthcare enterprises. OnCall Health is based in Toronto and was founded in 2016.

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