Maple and Dot Health partner to offer new service

TORONTO — Two Toronto-based healthcare technology companies, Maple and Dot Health, have partnered to offer Canadians fuller visibility of their past health records, empowering both patients and healthcare providers to tap into existing medical records that often go unseen and unused.

In doing so, Dot Health, a mobile platform for the secure retrieval and storage of Canadians’ medical records and Maple, Canada’s first nation-wide platform for 24/7 on-demand access to healthcare providers, will improve health outcomes and strengthen continuity of care between online and in-person physicians.

Built on a shared belief that Canadians should be able to access their personal medical records with the click of a button and choose who they share their data with, the partnership allows users to easily connect their profiles from each app.

This will enable patients to securely share their full medical history with Canada’s largest network of online healthcare providers through Maple. It will also allow automatic updates to their personal health records in Dot Health following a Maple consultation, allowing patients to hold their entire health record in a single, secure location.

“In the ER, I constantly run into cases where I need to access a patient’s medical records but can’t see any of their past history, even with the hospital’s electronic medical records system. Similarly, I often wish there was an easy way for all of a patient’s healthcare providers to see the notes from their ER visit with me,” says Dr. Brett Belchetz (pictured on left), a practicing ER physician and the CEO and Co-Founder of Maple.

“This integration solves for both of these needs. We’re empowering Canadians to receive the same, and in some cases better, quality of care from the comfort of their home as they’d receive at an ER or walk-in clinic.”

While the collaboration improves patient care in the online space, Huda Idrees (pictured on right), founder and CEO of Dot Health, sees it as a bigger step towards connecting and democratizing healthcare information.

“Patients have a right to their health information, and yet there are so many hurdles in the way that prevent them from accessing it,” she says. “We want to give them the information they need to be active, engaged participants in their own care.”

Designed to address the long wait times that have become common place when accessing healthcare, Maple instantly connects Canadians with a variety of healthcare providers in minutes through their phone, tablet or computer, any time, from wherever they are.

Dot Health allows patients to request their personal health records for free via a mobile app, when traditionally, in order to get copies of their records patients either have to visit their healthcare provider in person, pay upwards of $30 per record, and leave with paper photocopies, or access them via siloed, cumbersome, hospital-specific patient portals.

This partnership comes as Canadians work to address hallway medicine at both the provincial and national level, with health system overhauls and a new multi-agency Virtual Care Task Force. The shift towards integrated technologies like those provided by this partnership will promote a more accessible and coordinated healthcare system for all Canadians.

About Maple
Maple is a technology platform that tackles some of the world’s most meaningful issues in healthcare, starting with timely and convenient access to doctors and other healthcare providers. It allows patients to connect directly with doctors for medical care in minutes from their smartphone or computer 24/7, and also provides custom technological solutions for hospitals looking to advance their delivery of care. Learn more at getmaple.ca.

About Dot Health
Dot Health is on a mission to connect the world’s healthcare information. Through a convenient free mobile app, Canadians can request, receive, download, and share their personal health records, from any healthcare provider. Download now on iOS or Android.