Performance & Quality

LONDON, Ont. – A woman who asked her London-area GP to transfer her family’s records to a new doctor, closer to her home in Denfield, Ont., was shocked when she was asked to pay $500 for the service. Read More

TORONTO - One in 10 patients spent more than 14 hours waiting for care in Canadian emergency departments, and those requiring admission to hospital sometimes waited more than three times longer, according to new research covering parts of 2024 and 2025. Read More

TORONTO - North York General (NYG) has joined a select group of Ontario hospitals to adopt the complete 3terra Data Quality Assist (DQA) platform, giving the organization enhanced access to data quality, analytics and expert advisory services that will support more informed decision-making, strengthen performance monitoring and help improve patient care. Read More

FREDERICTON, NB - Margaret Melanson (pictured), CEO of Horizon Health Network, says New Brunswick hospitals are ‘past a crisis point’ with the number of alternate-level-of-care patients (ALC) occupying beds while they wait for a long-term care placement. According to a report by CTV News, about 40 per cent of hospital beds across Horizon Health are used by ALC patients. Read More

HALIFAX - Anyone entering the QEII’s Halifax Infirmary or Dartmouth General Hospital will now go through AI-enabled weapons screening. People are asked to budget extra time for the screening when arriving for appointments and to avoid bringing non-essential items to cut down on wait times. Read More

VANCOUVER - Despite a relatively high level of spending, Canada has significantly fewer doctors, hospital beds, MRI machines and CT scanners compared to other countries with universal healthcare, finds a new study from the Fraser Institute, an independent, non-partisan Canadian public policy think-tank. Read More

ST. JOHN’S, NL - In hospitals across Newfoundland & Labrador, patients are getting home without delay, and clinicians are getting time back to focus on care, thanks to DischargeHUB, a local innovation. Read More

TORONTO – The Hospital for Sick Children in Toronto has topped a new list ranking the world’s top pediatric hospitals. The list was released by Newsweek and Statista as part of a wider ranking of the best specialized hospitals across the globe. Read More

THUNDER BAY, Ont. – The Thunder Bay Regional Health Sciences Centre says it is the first hospital in Ontario to adopt a text message-based patient survey distribution. The hospital has seen a 2 percent increase in people responding to surveys since switching to SMS (Short Message Service, the technology behind text messages). Read More

TORONTO – UHN, Canada’s No. 1 hospital system, has been ranked third in the world for the second year in a row by Newsweek magazine. UHN’s Toronto General Hospital (TGH) is behind only Mayo Clinic and Cleveland Clinic, both in the United States, making it the top publicly funded hospital in the world. Read More