Performance & Quality

VANCOUVER – According to Medimap, a medical mapping service, wait times for walk-in clinics across Canada were highest in British Columbia last year. And the vice-president of operations for Medimap says the situation is only getting worse. Teddy Wickland (pictured) says the 2021 report showed average wait times in B.C. at 58 minutes. Early data in 2022 shows those numbers more in the 70- to 75-minute range. Read More

SURREY, BC – The Canadian College of Health Leaders is proud to announce that Fraser Health’s Urgent Care Response Centre was named recipient of the 2022 Award of Excellence in Mental Health and Addictions Quality Improvement. The Urgent Care Response Centre (UCRC) is an outpatient mental health centre, located on the campus of Surrey Memorial Hospital, the largest acute care site in the Fraser Health Authority. Read More

TORONTO – New survey results shared in a pivotal report released by the Registered Nurses’ Association of Ontario (RNAO) highlight instability in the nursing profession that, left unchecked, will have profound impacts on the profession, the effective functioning of the health system and the quality-of-care Ontarians receive. Read More

WINNIPEG – Doctors Manitoba has filed a freedom of information request to get data about surgical and diagnostic backlogs from the province. Provincial health officials have not yet shared any additional data to help with refining the backlog estimates, Doctors Manitoba says. The advocacy group, which represents more than 3,000 physicians in the province, made the announcement in a news release that suggests the pandemic backlog for certain procedures is still growing. Read More

BRAMPTON, Ont. – William Osler Health System was recognized by the Canadian College of Health Leaders (CCHL) for its commitment to safe, quality care as the recipient of the national 2022 Excellence in Patient Safety Award, sponsored by BD Canada. In 2019, Osler embarked on a transformational journey to refresh its approach to patient safety incident management and this award recognizes the significant positive outcomes that Osler has achieved. Read More

TORONTO – To recognize the impact of pharmacy professionals on patient care in Canada, the country’s largest domestic pharmaceutical manufacturer, Apotex Inc., announced today that it is now accepting nominations for the first-ever APOthecary Heroes Contest. “We know that Canadians from coast-to-coast value the advice and support of their neighborhood. We also know that pharmacy professionals have taken on an increasing volume of healthcare responsibility over the past few years in particular, and this contest is one way to recognize their contribution,” said Raymond Shelley (pictured), SVP, Commercial Operations Canada & Caribbean. Read More

MONTREAL – Preventing diabetes and improving the quality of care and knowledge to treat the Quebecers suffering from this disease is the mission of the CHUM’s Centre d’expertise en diabète (CED), made possible by the financial support of Novo Nordisk through a $5 million donation to the Fondation du CHUM. Read More

TORONTO – St. Michael’s Foundation has announced a $1-billion campaign to reinvent the patient care experience after a recent survey conducted by Leger Canada revealed the majority of Canadians (68 per cent) say they believe healthcare needs an overhaul. The survey – which was commissioned by the Foundation – also revealed that 46 per cent of respondents say they believe the pandemic worsened Canadian healthcare, and feel there is room for improvement. Read More

SUDBURY, Ont. – Addressing healthcare challenges and service gaps in northern Ontario are among the top priorities of a major new plan by the Ontario Medical Association to transform the province’s struggling healthcare system. Prescription for Northern Ontario, released by the OMA, is an ambitious action plan containing 12 recommendations to address the unique healthcare challenges in the north, including: Read More

TORONTO – Improving access to healthcare, including shorter wait times and more doctors, is the top healthcare issue for Ontarians, according to an online survey by the Ontario Medical Association. Almost 8,000 Ontarians from 600 communities across the province took part in the survey, which asked them to identify their healthcare priorities and how healthcare in their community could be improved. Read More