MONTREAL – C4 (the Command Centre), where real-time data about care throughout CIUSSS West-Central Montreal is displayed on-screen and analyzed by staff, has moved to bigger and better equipped premises at the Jewish General Hospital. No longer tucked away in modest quarters on the second floor of Pavilion B, the award-winning Centre is now spread over a pair of spacious, connected rooms in a central location on the main floor.
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RICHMOND HILL, Ont. – Mackenzie Health recently became the only organization outside of the United States to be named a recipient of the Healthcare Information and Management Systems Society (HIMSS) Nicholas E. Davies Award of Excellence twice. The organization previously won this prestigious award in 2019.
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REGINA – Saskatchewan’s Opposition NDP is condemning the provincial government for having the longest wait times in the country for hip and knee surgeries. Recent data released by The Canadian Institute for Health Information shows median wait times for knee replacements was 467 days in Saskatchewan last year.
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VANCOUVER – Providence Health Care will soon launch B.C.’s first Care Coordination Centre, a centralized command centre that’s much like a hospital version of air traffic control. Staff will use it to get site-wide insights of beds, capacity, bottlenecks, inpatient status and what needs attention – in real-time and 24/7.
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MISSISSAUGA, Ont. – After a successful pilot project, Trillium Health Partners and Voyce Canada are proud to partner on a new app-based language interpretation service that will enhance the patient experience within THP’s walls and beyond. With this app-driven solution, healthcare providers open the Voyce app on their tablet, request their preferred language of choice, and are connected with a remote, medically trained interpreter in a matter of seconds.
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BRAMPTON and NIAGARA FALLS, Ont. – William Osler Health System and Niagara Health have each been recognized as a Choosing Wisely Canada Hospital at the Leadership Status level – the highest achievement awarded under the national program. Both hospitals have demonstrated organizational leadership in reducing the overuse of low-value tests, treatments or procedures that do not improve patient care.
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OTTAWA – The Royal College of Physicians and Surgeons of Canada is encouraging its community of specialists to leverage The Ottawa Hospital’s Innovation Framework, a five-step method to solve quality problems in healthcare.
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KINGSTON, Ont. – Kingston Health Sciences Centre was awarded its fourth Stroke Distinction Award for acute stroke care, and has once again been recognized for its clinical excellence and outstanding commitment to leadership in stroke care.
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SAINT JOHN, NB – Karen Totten was shocked to find her mother, Irene MacNeill, 88, in a supply room when she visited her at the Saint John Regional Hospital. She said her mom was ‘stripped of dignity,’ and a strung-up bedsheet was all that offered her any privacy. She had to wear sunglasses to shield her eyes from the harsh lights, which couldn’t be turned off.
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HALIFAX – A Command Centre known as the Care Coordination Centre (C3) has been created at the QEII Health Sciences Centre. With future plans to expand across the province, C3 is now playing a crucial role in the patient care journey, providing decision-makers with access to real-time data on access, patient flow and health system resources.
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