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Performance & Quality

Viewing articles in the ‘Performance & Quality’ topic.

Providence will soon open BC’s first command centre

April 19, 2023


BC command centreVANCOUVER – Providence Health Care will soon launch B.C.’s first Care Coordination Centre, a centralized command centre that’s much like a hospital version of air traffic control. Staff will use it to get site-wide insights of beds, capacity, bottlenecks, inpatient status and what needs attention – in real-time and 24/7. Read More

Trillium to roll out Voyce technology across hospitals

March 1, 2023


Shalu BainsMISSISSAUGA, Ont. – After a successful pilot project, Trillium Health Partners and Voyce Canada are proud to partner on a new app-based language interpretation service that will enhance the patient experience within THP’s walls and beyond. With this app-driven solution, healthcare providers open the Voyce app on their tablet, request their preferred language of choice, and are connected with a remote, medically trained interpreter in a matter of seconds. Read More

Two Ontario hospitals receive Choosing Wisely honours

February 22, 2023


Dr Christine SoongBRAMPTON and NIAGARA FALLS, Ont. – William Osler Health System and Niagara Health have each been recognized as a Choosing Wisely Canada Hospital at the Leadership Status level – the highest achievement awarded under the national program. Both hospitals have demonstrated organizational leadership in reducing the overuse of low-value tests, treatments or procedures that do not improve patient care. Read More

Royal College supports use of improvement framework

February 8, 2023


Susan Moffatt-BruceOTTAWA – The Royal College of Physicians and Surgeons of Canada is encouraging its community of specialists to leverage The Ottawa Hospital’s Innovation Framework, a five-step method to solve quality problems in healthcare. Read More

Kingston lauded for effective stroke care

February 8, 2023


Albert JinKINGSTON, Ont. – Kingston Health Sciences Centre was awarded its fourth Stroke Distinction Award for acute stroke care, and has once again been recognized for its clinical excellence and outstanding commitment to leadership in stroke care. Read More

Deaf, blind patient kept in supply room

December 21, 2022


patient in supply roomSAINT JOHN, NB – Karen Totten was shocked to find her mother, Irene MacNeill, 88, in a supply room when she visited her at the Saint John Regional Hospital. She said her mom was ‘stripped of dignity,’ and a strung-up bedsheet was all that offered her any privacy. She had to wear sunglasses to shield her eyes from the harsh lights, which couldn’t be turned off. Read More

Nova Scotia’s command centre rollout begins at QE II

November 30, 2022


Halifax command centreHALIFAX – A Command Centre known as the Care Coordination Centre (C3) has been created at the QEII Health Sciences Centre. With future plans to expand across the province, C3 is now playing a crucial role in the patient care journey, providing decision-makers with access to real-time data on access, patient flow and health system resources. Read More

Winnipeg to use Medimap to reduce ER wait times

November 30, 2022


Mike NaderWINNIPEG – Medimap is pleased to announce it has signed a strategic partnership with the Winnipeg Regional Health Authority (WRHA) to improve patient care and reduce emergency room wait times. The new partnership will make use of Medimap’s software technology and its partnerships with a large network of medical clinics in the Winnipeg area by directing Manitobans with low acuity needs to local walk-in clinics. Read More

Manitoba sets up website to track surgical waits

November 2, 2022


Dr David MatearWINNIPEG – Manitoba’s surgical and diagnostic backlog task force has launched a website to track changes in wait times and wait-list volumes associated with COVID-19 pandemic disruptions. Unveiled earlier this month, the dashboard shows the number of patients waiting for nine different procedures – including hip and knee surgeries – tied to delays over the past two-and-half years of the pandemic. Read More

B.C. has the longest walk-in clinic wait times

August 10, 2022


Teddy WicklandVANCOUVER – According to Medimap, a medical mapping service, wait times for walk-in clinics across Canada were highest in British Columbia last year. And the vice-president of operations for Medimap says the situation is only getting worse. Teddy Wickland (pictured) says the 2021 report showed average wait times in B.C. at 58 minutes. Early data in 2022 shows those numbers more in the 70- to 75-minute range. Read More

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News and Trends

  • New wave of generative AI is appearing in healthcare
  • Virtual nursing project in Nunavut shows improved outcomes
  • E-prescribing gives family physicians needed admin support
  • New tools emerging to help reduce clinician burnout
  • Choosing wisely in practice: Integrating guidelines into electronic records
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