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Performance & Quality

Viewing articles in the ‘Performance & Quality’ topic.

CAMH wins high-ranking for use of analytics

December 19, 2018


Tracey MacArthurTORONTO – The Centre for Addiction and Mental Health (CAMH) is the first Canadian hospital to achieve one of the highest international awards for using analytics to improve patient care and operational efficiency. HIMSS, a leading global non-profit organization dedicated to improving healthcare through IT, has certified CAMH with the HIMSS Adoption Model for Analytics Maturity (AMAM) Stage 6. Read More

Number of ALC patients in Ontario is growing

November 1, 2017


Joshua TepperTORONTO – The number of hospital beds occupied by patients who don’t need to be there and are waiting to receive healthcare elsewhere could fill 10 large hospitals, according to an annual report by the agency that monitors the performance of Ontario’s health system. Read More

Lean methods reduce heart surgery wait times

October 4, 2017


Jean-Francois LegareSAINT JOHN, N.B. – Patients of the New Brunswick Heart Centre (NBHC) can expect reduced wait times and improved access to care as a result of an innovative project that the heart centre embarked on a little more than one year ago. Read More

Canada ranked 9th of 11 countries for healthcare

July 19, 2017


Eric SchneiderNEW YORK – Canada placed third from the bottom in a major new study of healthcare in 11 affluent nations, a score that reflects this country’s poor performance on measures such as infant mortality, access to after-hours medical care and the affordability of dental visits and prescription drugs. Read More

Wait times hit 23-year high, Fraser Institute says

November 30, 2016


bacchus-baruaVANCOUVER – Canadian patients waited longer than ever this year for medical treatment, finds a new study released by the Fraser Institute, an independent, non-partisan Canadian public policy think-tank. Read More

Southlake issues RFP for patient experience system

March 23, 2016


SouthlakeNEWMARKET, Ont. – Southlake Regional Health Centre has issued an RFP for a real-time patient experience system. The goal is to develop a sustainable process to allow real-time data collection related to the Ultimate Hospital Experience. Survey content and process will be standardized and the data will be used to capture metrics for multiple initiatives. Read More

Canada’s primary care quality lags other nations

February 3, 2016


David BlumenthalOTTAWA – A survey of primary care in 10 industrialized countries shows Canada at the low end of the pack when it comes to many measurements of quality. In particular, the Commonwealth Fund’s survey found only 53% of Canadian doctors reporting that patients who request a same-day or next-day appointment can get one. That puts Canada in ninth place in this category – with Switzerland at the top (85%) and Sweden at the bottom (42%). Read More

Alberta to launch province-wide plan for DI peer review

By Dianne Daniel

February 3, 2016


Alberta Health Services (AHS) is putting the finishing touches on a province-wide peer review program and Marlene Stodgell-O’Grady, Director of Quality, Safety and Education, Diagnostic Imaging Services, expects to see positive results. “We’ve really focused our program on education, learning and improving outcomes as opposed to looking for outliers,” she says, noting that AHS performs about 2.85 million exams per year. Read More

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