Performance & Quality

If Calgarian Amy van Engelen could improve one thing about the health system, it would be to ensure patients experience high-quality endoscopies – regardless of the clinic or doctor performing them. Read More

OTTAWA – Needing to be at work while ill, inefficient workplace practices, and poor work-life balance are some of the predictors of burnout amongst Canadian physicians, according to new research by the Canadian Medical Association (CMA). Read More

BARRIE, Ont. – Royal Victoria Regional Health Centre (RVH) has entered into a partnership with technology provider, Savience, for a host of digital services to transform outpatient services and improve patient satisfaction. The technology, which includes self-registration kiosks, clinical dashboards, wayfinding boards, reminder services, a patient portal and mobile apps, will be installed incrementally with the first kiosks planned for early 2020. Read More

WASHINGTON, DC – U.S. News & World Report released its annual rankings of the best hospitals in the United States, including what it considers to be the top 20 medical centres. The “Best Hospitals Honor Roll” takes both the specialty rankings and the procedure and condition ratings into account. Read More

OTTAWA – For the first time, the Canadian Institute for Health Information (CIHI) is releasing patient experience survey data, shedding light on how Canadians feel about care received during a hospital stay. Read More

NEW YORK – In its April 5 2019 edition, Newsweek magazine ranked the best hospitals in 11 industrialized countries around the world. For Canada, it ranked 85 hospitals, giving each a score. At the top is the University Health Network, followed by North York General Hospital in Toronto, and Rockyview General Hospital (pictured) in Calgary. Read More

OTTAWA – The Canadian College of Health Leaders and 3M Canada Co. are proud to announce that the recipients of this year’s 3M Health Care Quality Team Awards are Providence Health Care, in Vancouver, and North York General Hospital, in Toronto. Read More

TORONTO – The Centre for Addiction and Mental Health (CAMH) is the first Canadian hospital to achieve one of the highest international awards for using analytics to improve patient care and operational efficiency. HIMSS, a leading global non-profit organization dedicated to improving healthcare through IT, has certified CAMH with the HIMSS Adoption Model for Analytics Maturity (AMAM) Stage 6. Read More

TORONTO – The number of hospital beds occupied by patients who don’t need to be there and are waiting to receive healthcare elsewhere could fill 10 large hospitals, according to an annual report by the agency that monitors the performance of Ontario’s health system. Read More